FeverBee Community Survey

Question Title

* 1. For approximately how many years have you been working with online communities?

Less than 2 years

2 to 4 years

4 to 6 years

6 to 8 years

8 to 10 years

10+ years

Question Title

* 2. What type(s) of community (or communities) are you working with today? (tick all that apply)

Internal Staff / Employee / Internal Collaboration

Ideation / Innovation / Feedback

Customer Support / Success (questions and answers)

Developer / Open Source Community

Non-Profit / Public Sector / Social Good

Hobby / Personal Project Community

Other (please specify)

Question Title

* 3. What platform(s) do you use for your community (or communities) (tick all that apply)

Slack

Facebook Groups

Jive

Discourse

Hoopla

Ning

MightyNetworks

vBulletin / PHPBB / Xenforo / Nodebb

Mobilise

WhatsApp / Telegram

HigherLogic

Vanilla Forums

Salesforce

Insided

Twitter

Hivebrite

Khoros (formerly Lithium)

Tribes

Telligent/Verint

Influitive

Drupal

Other (please specify)

Question Title

* 4. Overall, how helpful or unhelpful do you find FeverBee's resources today?

	Very helpful	Somewhat helpful	Neither helpful nor unhelpful	Somewhat unhelpful	Not helpful at all	N/A
Platform Comparison Tool	Platform Comparison Tool Very helpful	Platform Comparison Tool Somewhat helpful	Platform Comparison Tool Neither helpful nor unhelpful	Platform Comparison Tool Somewhat unhelpful	Platform Comparison Tool Not helpful at all	Platform Comparison Tool N/A
Books (Buzzing Communities / The Indispensable Community)	Books (Buzzing Communities / The Indispensable Community) Very helpful	Books (Buzzing Communities / The Indispensable Community) Somewhat helpful	Books (Buzzing Communities / The Indispensable Community) Neither helpful nor unhelpful	Books (Buzzing Communities / The Indispensable Community) Somewhat unhelpful	Books (Buzzing Communities / The Indispensable Community) Not helpful at all	Books (Buzzing Communities / The Indispensable Community) N/A
Community Guides (Strategy, ROI, Superusers, Examples)	Community Guides (Strategy, ROI, Superusers, Examples) Very helpful	Community Guides (Strategy, ROI, Superusers, Examples) Somewhat helpful	Community Guides (Strategy, ROI, Superusers, Examples) Neither helpful nor unhelpful	Community Guides (Strategy, ROI, Superusers, Examples) Somewhat unhelpful	Community Guides (Strategy, ROI, Superusers, Examples) Not helpful at all	Community Guides (Strategy, ROI, Superusers, Examples) N/A
Community Accelerator	Community Accelerator Very helpful	Community Accelerator Somewhat helpful	Community Accelerator Neither helpful nor unhelpful	Community Accelerator Somewhat unhelpful	Community Accelerator Not helpful at all	Community Accelerator N/A
Daily Blog Posts (online and via email)	Daily Blog Posts (online and via email) Very helpful	Daily Blog Posts (online and via email) Somewhat helpful	Daily Blog Posts (online and via email) Neither helpful nor unhelpful	Daily Blog Posts (online and via email) Somewhat unhelpful	Daily Blog Posts (online and via email) Not helpful at all	Daily Blog Posts (online and via email) N/A
FeverBee Experts Community	FeverBee Experts Community Very helpful	FeverBee Experts Community Somewhat helpful	FeverBee Experts Community Neither helpful nor unhelpful	FeverBee Experts Community Somewhat unhelpful	FeverBee Experts Community Not helpful at all	FeverBee Experts Community N/A
Community Training Courses	Community Training Courses Very helpful	Community Training Courses Somewhat helpful	Community Training Courses Neither helpful nor unhelpful	Community Training Courses Somewhat unhelpful	Community Training Courses Not helpful at all	Community Training Courses N/A

Is there anything else you wish to tell us about any of these resources?

Question Title

* 5. How important to you is it to solve each of the following challenges today?

	Very important	Somewhat important	Neither important nor unimportant	Somewhat unimportant	Not important at all
Persuading others / getting internal support.	Persuading others / getting internal support. Very important	Persuading others / getting internal support. Somewhat important	Persuading others / getting internal support. Neither important nor unimportant	Persuading others / getting internal support. Somewhat unimportant	Persuading others / getting internal support. Not important at all
Deciding what platform to select.	Deciding what platform to select. Very important	Deciding what platform to select. Somewhat important	Deciding what platform to select. Neither important nor unimportant	Deciding what platform to select. Somewhat unimportant	Deciding what platform to select. Not important at all
Training myself / my community team.	Training myself / my community team. Very important	Training myself / my community team. Somewhat important	Training myself / my community team. Neither important nor unimportant	Training myself / my community team. Somewhat unimportant	Training myself / my community team. Not important at all
Creating a sense of community.	Creating a sense of community. Very important	Creating a sense of community. Somewhat important	Creating a sense of community. Neither important nor unimportant	Creating a sense of community. Somewhat unimportant	Creating a sense of community. Not important at all
Increasing engagement / participation.	Increasing engagement / participation. Very important	Increasing engagement / participation. Somewhat important	Increasing engagement / participation. Neither important nor unimportant	Increasing engagement / participation. Somewhat unimportant	Increasing engagement / participation. Not important at all
Initiating and organising popular events.	Initiating and organising popular events. Very important	Initiating and organising popular events. Somewhat important	Initiating and organising popular events. Neither important nor unimportant	Initiating and organising popular events. Somewhat unimportant	Initiating and organising popular events. Not important at all
Nurturing superusers / MVPs within the community.	Nurturing superusers / MVPs within the community. Very important	Nurturing superusers / MVPs within the community. Somewhat important	Nurturing superusers / MVPs within the community. Neither important nor unimportant	Nurturing superusers / MVPs within the community. Somewhat unimportant	Nurturing superusers / MVPs within the community. Not important at all
Onboarding and retaining newcomers.	Onboarding and retaining newcomers. Very important	Onboarding and retaining newcomers. Somewhat important	Onboarding and retaining newcomers. Neither important nor unimportant	Onboarding and retaining newcomers. Somewhat unimportant	Onboarding and retaining newcomers. Not important at all
Moderating / removing bad actors.	Moderating / removing bad actors. Very important	Moderating / removing bad actors. Somewhat important	Moderating / removing bad actors. Neither important nor unimportant	Moderating / removing bad actors. Somewhat unimportant	Moderating / removing bad actors. Not important at all
Setting up / managing a gamification program.	Setting up / managing a gamification program. Very important	Setting up / managing a gamification program. Somewhat important	Setting up / managing a gamification program. Neither important nor unimportant	Setting up / managing a gamification program. Somewhat unimportant	Setting up / managing a gamification program. Not important at all
Recruiting community staff.	Recruiting community staff. Very important	Recruiting community staff. Somewhat important	Recruiting community staff. Neither important nor unimportant	Recruiting community staff. Somewhat unimportant	Recruiting community staff. Not important at all
Measuring the community.	Measuring the community. Very important	Measuring the community. Somewhat important	Measuring the community. Neither important nor unimportant	Measuring the community. Somewhat unimportant	Measuring the community. Not important at all
Creating content for a community.	Creating content for a community. Very important	Creating content for a community. Somewhat important	Creating content for a community. Neither important nor unimportant	Creating content for a community. Somewhat unimportant	Creating content for a community. Not important at all
Creating a community strategy.	Creating a community strategy. Very important	Creating a community strategy. Somewhat important	Creating a community strategy. Neither important nor unimportant	Creating a community strategy. Somewhat unimportant	Creating a community strategy. Not important at all
Starting a new community / reaching a critical mass of activity.	Starting a new community / reaching a critical mass of activity. Very important	Starting a new community / reaching a critical mass of activity. Somewhat important	Starting a new community / reaching a critical mass of activity. Neither important nor unimportant	Starting a new community / reaching a critical mass of activity. Somewhat unimportant	Starting a new community / reaching a critical mass of activity. Not important at all
Optimising / designing the platform we have.	Optimising / designing the platform we have. Very important	Optimising / designing the platform we have. Somewhat important	Optimising / designing the platform we have. Neither important nor unimportant	Optimising / designing the platform we have. Somewhat unimportant	Optimising / designing the platform we have. Not important at all

What other challenges are you facing today?

FeverBee Community Survey

A few quick questions...

Question Title

* 1. For approximately how many years have you been working with online communities?

Question Title

* 2. What type(s) of community (or communities) are you working with today? (tick all that apply)

Question Title

* 3. What platform(s) do you use for your community (or communities) (tick all that apply)

Question Title

* 4. Overall, how helpful or unhelpful do you find FeverBee's resources today?

Question Title

* 5. How important to you is it to solve each of the following challenges today?

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* 6. What kind of resources could FeverBee create which would be most helpful to you this month?

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* 7. Optional question: Have you ever considered getting consultancy support from FeverBee? If not, what's held you back?

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* 8. Is there anything else you would like to tell FeverBee? (all feedback is anonymous)