Please answer the following questions to help us ensure that the library service is meeting the needs of its members. 

If you completed this survey last year, please do so again so that we can monitor any change in performance.

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* 2. When do you mainly visit the library?

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* 3. How frequently do you visit the library in person:

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* 4. How frequently do you use the library's online resources

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* 5. Can you give an example of something the library has helped you achieve? (e.g. completion of coursework, informing patient care, successful revision space for degree/specific exam)

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* 6. In general, how satisfied are you with the following:

  Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not used but aware of service Not used and unaware of service
Discovery Search
Library website
Collection of ebooks
BrowZine
NICE healthcare databases (e.g. Medline, CINAHL)
Collection of online journals
Provision of online resources
Collection of print journals
Availability of print books
Relevance of print books
Book borrowing (self-issue)
Book renewals
Book returns
Inter-library loan service
Current awareness service (knowledgeshare/evidence updates)
Out-of-hours access
Quiet study space
Group study space
Library environment
Provision of computers
Printing facilities
Copying facilities
WiFi access
Literature searching service
Library skills training (e.g. database training)
Handouts/leaflets/How-to guides
Health and wellbeing collection
Staffed opening hours
Ease of contacting the library team
Knowledge of library staff
Helpfulness of library staff

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* 7. Of the library's services and facilities which are the most important to you?

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* 8. Of the library's services and facilities which are the least important to you?

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* 9. What changes could the library make to improve the service it offers? 
If applicable, please also elaborate on any "Dissatisfied" or "Very Dissatisfied" responses in Question 6

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* 10. How much do you agree with the following statement:
Overall, I am very satisfied with the service the library provides to me

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