We want to understand what you found helpful and what was not helpful in deciding to attend A&E

About Healthwatch

We are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care. 
Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.
We focus on ensuring that people’s worries and concerns about current services are addressed.
We work to get services right for the future.

Consent and Confidentiality

This survey is confidential and anonymous. We do not publish any personal information (e.g. names, address etc.).  We will only use your email address (if included) for a follow-up question later in the year, should you consent. 
We collect and keep paper and digital records securely and lawfully only for as long as permitted. 
The surveys are only used for the purpose of this project. 
The information will be shared in order that we can carry out our authorised work to ‘find out what matters to people and help make sure their views shape the support they need.’ 
Your comments are passed on to people who commission, provide and plan health and social care services. 

Question Title

* 1. Do you consent to Healthwatch using your responses to the questions you answer?

Question Title

* 2. Do you consent to Healthwatch contacting you after the survey?

Question Title

* 3. Have you heard of Healthwatch before?

Question Title

* 4. Who are you responding on behalf of?

Question Title

* 5. What is your Postcode Area? e.g. BS5

Question Title

* 6. How did you travel to Southmead Emergency department/A&E?

Question Title

* 8. How was your experience of the above healthcare service/s?

Question Title

* 9. What is your reason for attending the Emergency Department?

Question Title

* 10. Have you spoken to a healthcare professional about this reason before?

Question Title

* 11. Is there anything else that you haven’t mentioned that influenced your decision to attend the Emergency Department?

Question Title

* 12. Would you have used a self-check in screen?

Question Title

* 13. Would you have used a pod/booth to contact NHS111?

Question Title

* 14. If you were asked to contact NHS111 at the emergency Department would you prefer to use

Question Title

* 15. Do you live alone?

Question Title

* 16. Are you a Carer of a relative, friend or loved one?

Question Title

* 17. Do you have someone that cares for you?

Question Title

* 19. Pregnancy and maternity:

Question Title

* 22. Do you have any further thoughts or comments about your experience attending Southmead Emergency Department?

0 of 29 answered
 

T