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* 1. Overall, what did you think of the service you received in answer to your request?

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* 2. To what extent did our response answer your request?

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* 3. Was our response easy to understand?

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* 4. If any information was withheld, did we explain why and which Section of the Act was applied?

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* 5. If it took us longer than the 20 day working deadline to respond, were you told about the delay and kept informed of progress?

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* 6. Did you look for the information you wanted on our Website before you sent in your request?

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* 7. Did you send this particular request ...

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* 8. If you sent this particular request to other NHS Trusts, to how many Trusts was it sent?

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* 9. Was the information you requested

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* 10. Finally, please tell us below if there is anything we could have done to improve the service you received, or please use the space to make any other comments.

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