Firstly, please tell us a bit about yourself...

* 1. Please select your gender?

* 2. Which age bracket would you put yourself in?

* 3. How long have you used D&G Bus?

* 4. How often do you use D&G Bus?

* 5. What type of ticket do you regularly purchase/use?

* 6. Do you think that the types of tickets that we offer are value for money? 

* 7. How long would you say you spend on our buses?

* 8. What route(s) do you regularly catch? (if unsure, please visit our website - )

* 9. Where do you regularly catch the bus from and to? 

* 10. What reason do you use the bus?

* 11. What time of day do you catch the bus?

* 12. From this list of things about D&G Bus, please can you tell us which you agree or disagree with.

  Agree Disagree Neither agree/disagree 
The buses are generally on time 
If I felt like I needed to complain to D&G, I know the procedure
I believe that the bus company take complaints seriously
I know which bus ticket gets me the best deal
I have a timetable leaflet for the routes I use
Do you think that the timetables get changed too often?
D&G provide fares that are value for money
Our drivers are friendly 
Our buses are clean on the outside
Our buses are clean on the inside 
D&G are good at updating our customers of changes
The seating areas are comfortable
Smoothness of ride

* 13. Would you recommend D&G Bus to others?

* 14. Thank you for taking part in this survey. From time to time we may send out information about D&G Bus. If you are interested in receiving this please enter your details below.