Rotech Laboratories Customer Feedback Survey

Thank you for using Rotech Laboratories

We'd love to have your feedback. Please could you complete our Customer Feedback Survey?

Please be ensured all your information will be treated in confidence.

Question Title

* 1. How did you originally hear about Rotech Laboratories?

Recommendation / Referral

Internet Search

Already knew of Rotech Labs

Used previously whilst at another company

Trade Show / Exhibition

Other (please specify)

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* 2. Reporting: The report contained effective information & knowledge.
(1, strongly disagree and 10, strongly agree)

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* 3. Meeting Deadlines: Agreed turnaround times were met.
(1, strongly disagree and 10, strongly agree)

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* 4. Price: Prices were competitive and clearly outlined in advance.
(1, strongly disagree and 10, strongly agree )

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* 5. Communication: Communication flowed smoothly, comprehensively & accurately.
(1, strongly disagree and 10, strongly agree)

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* 6. Responsiveness: We were efficient and timely in completion of requests.
(1, strongly disagree and 10, strongly agree)

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* 7. Could you recommend another business that you think would benefit from Rotech Labs testing services?

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* 8. Would you recommend Rotech Labs?

Yes

Rotech Laboratories Customer Feedback Survey

Thank you for using Rotech Laboratories

Question Title

* 1. How did you originally hear about Rotech Laboratories?

Question Title

* 2. Reporting: The report contained effective information & knowledge. (1, strongly disagree and 10, strongly agree)

Question Title

* 3. Meeting Deadlines: Agreed turnaround times were met.(1, strongly disagree and 10, strongly agree)

Question Title

* 4. Price: Prices were competitive and clearly outlined in advance.(1, strongly disagree and 10, strongly agree )

Question Title

* 5. Communication: Communication flowed smoothly, comprehensively & accurately.(1, strongly disagree and 10, strongly agree)

Question Title

* 6. Responsiveness: We were efficient and timely in completion of requests.(1, strongly disagree and 10, strongly agree)

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* 7. Could you recommend another business that you think would benefit from Rotech Labs testing services?

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* 8. Would you recommend Rotech Labs?

* 2. Reporting: The report contained effective information & knowledge.
(1, strongly disagree and 10, strongly agree)

* 3. Meeting Deadlines: Agreed turnaround times were met.
(1, strongly disagree and 10, strongly agree)

* 4. Price: Prices were competitive and clearly outlined in advance.
(1, strongly disagree and 10, strongly agree )

* 5. Communication: Communication flowed smoothly, comprehensively & accurately.
(1, strongly disagree and 10, strongly agree)

* 6. Responsiveness: We were efficient and timely in completion of requests.
(1, strongly disagree and 10, strongly agree)