1. Do you live in North Somerset and are affected by a mental health condition?     We need your views!

This survey is from Healthwatch North Somerset. It aims to get the views of adults (18+) living with a mental health problem, or of those who are carer, family member or friend of an adult (18+) with lived experience of mental health support. We'd like to know about the support you have received from Community Mental Health services in North Somerset since lockdown in March 2020. 
 
This survey has come out of a group discussion we had with people who have lived experience of mental health problems. During the discussion people told us their personal experiences. These stories helped Healthwatch to identify areas where care and support provided by mental healthcare services are essential during a pandemic.
 
The work we do at Healthwatch is exclusively based on what people tell us about what is working well and what should be improved or changed within health and social care services. This is why we would like to hear from you about your own experiences. The more we hear from people affected by mental health conditions, the better understanding we have about the support and care you need.  
 
If you feel you need  support for your mental health, you can access some information on:
www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines/  
www.healthwatchnorthsomerset.co.uk/advice-and-information/search?keyword=&field_themes_tid%5B%5D=4
 
What Healthwatch North Somerset does: Healthwatch is an independent organisation that listens to people’s views and experiences of social care and NHS services. We make recommendations to services providers and commissioners, and we are entitled to receive a response.   
 
What we will do with your answers: Based on your views and experiences, we are going to write a report with recommendations that aim to improve the care you receive. This report will be sent to those who commission services as well as those who deliver health and care services in North Somerset.  
 
Healthwatch follows very strict confidentiality policies and any personal information or feedback that you give will be anonymised for any written reports produced.   For more information go to: https://www.healthwatchnorthsomerset.co.uk/privacy 
  
Completing the survey: When you have answered the final question on the survey,  please click "done" to submit your response.

Deadline for survey 30th October 2020 at 17:00

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* 1. Who are you responding on behalf of?

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* 2. Have you used Community Mental Health services in North Somerset ?

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