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* 1. What was your experience of the following?
1=Very poor 10=Excellent

How easy was it to book a Mediator?

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* 2. Was the Mediator prepared to your satisfaction for the Mediation?

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* 3. How was the Mediators communication with you and/or your client?

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* 4. How satisfied were you with the Mediators fees charged?

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* 5. If an agreement was reached how effective was the Mediators input to reaching the settlement?

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* 6. Is there any aspects of the Mediators performance that you particularly like?

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* 7. Is there any aspects of the Mediators performance you feel could have been done differently/improved?

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* 8. How did you identify the Mediator as a suitable Mediator for your dispute?

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* 9. Would you use this Mediator again?

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* 10. Would you be happy for SMG Mediation to use your answers in this form for their Marketing?

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