Questionnaire for Passenger Assistants

The information you provide will be used to assist in the continued development and improvement of PATS.

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* 1. Name:

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* 2. Email:

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* 3. Organisation:

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* 4. Name of PATS Trainer who delivered your course:

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* 5. Name of the organisation that the trainer was from:

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* 6. Was this course an induction or a refresher?

Induction

Refresher

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* 7. Date of course:

When did your course take place?

Date

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* 8. Number of delegates on the course

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* 9. How would you rate the quality of the trainer who delivered your training?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 10. Do you have any other comments about the quality of the trainer who delivered your course? This can include information on how engaging they were, their training style or manner.

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* 11. For the modules you completed, please provide an indication of how long the theory delivery lasted (excluding assessments)

Module A - The role of the passenger assistant

Module B1 - Passenger Awareness and Assistance

Module B2 - Assisting Passengers who travel in wheelchairs

Module C1 - Supervising children and young people with special needs

Module C2 - Working with adults who require care and supervision

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* 12. During the course, were you given demonstrations and opportunities to practice:

	Yes	No	N/A
Assisting someone with walking difficulties (B1)	Assisting someone with walking difficulties (B1) Yes	Assisting someone with walking difficulties (B1) No	Assisting someone with walking difficulties (B1) N/A
Assisting someone who has sight loss (B1)	Assisting someone who has sight loss (B1) Yes	Assisting someone who has sight loss (B1) No	Assisting someone who has sight loss (B1) N/A
Assisting a wheelchair user (B1)	Assisting a wheelchair user (B1) Yes	Assisting a wheelchair user (B1) No	Assisting a wheelchair user (B1) N/A
Assisting a wheelchair user to board and alight a vehicle using a passenger lift or ramp (B2)	Assisting a wheelchair user to board and alight a vehicle using a passenger lift or ramp (B2) Yes	Assisting a wheelchair user to board and alight a vehicle using a passenger lift or ramp (B2) No	Assisting a wheelchair user to board and alight a vehicle using a passenger lift or ramp (B2) N/A
Using wheelchair tie-down equipment (B2)	Using wheelchair tie-down equipment (B2) Yes	Using wheelchair tie-down equipment (B2) No	Using wheelchair tie-down equipment (B2) N/A
Fitting and removing a passenger safety belt (B2)	Fitting and removing a passenger safety belt (B2) Yes	Fitting and removing a passenger safety belt (B2) No	Fitting and removing a passenger safety belt (B2) N/A
Leading someone away from danger (C1/C2)	Leading someone away from danger (C1/C2) Yes	Leading someone away from danger (C1/C2) No	Leading someone away from danger (C1/C2) N/A

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* 13. Did you complete a theory assessment?

Yes

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* 14. Was any of the training delivered virtually?

Yes

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* 15. If yes, how would you rate the quality of online delivery?

Very high quality

High quality

Neither nor low quality

Low quality

Very low quality

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* 16. Have you received a personal copy of the PATS Handbook?

Yes

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* 17. Overall, what did you think of the PATS assessment and training that you received?

Excellent

Very good

Good

Fair

Poor

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* 18. Do you have any further comments about the assessment and training that you received or about PATS in general?

Thank you for your time.

If there is an issue you would like to raise or discuss further, please call CTA on 0161 351 1475 or email training@ctauk.org.