Metro Merchandise

Question Title

* 1. How satisfied or unsatisfied are you with your Metro merchandise items?

	Very satisfied	Satisfied	Neither satisfied nor unsatisfied	Unsatisfied	Very unsatisfied	N/A
Keyring	Keyring Very satisfied	Keyring Satisfied	Keyring Neither satisfied nor unsatisfied	Keyring Unsatisfied	Keyring Very unsatisfied	Keyring N/A
Coaster	Coaster Very satisfied	Coaster Satisfied	Coaster Neither satisfied nor unsatisfied	Coaster Unsatisfied	Coaster Very unsatisfied	Coaster N/A
Tin pencil case	Tin pencil case Very satisfied	Tin pencil case Satisfied	Tin pencil case Neither satisfied nor unsatisfied	Tin pencil case Unsatisfied	Tin pencil case Very unsatisfied	Tin pencil case N/A
Postcards	Postcards Very satisfied	Postcards Satisfied	Postcards Neither satisfied nor unsatisfied	Postcards Unsatisfied	Postcards Very unsatisfied	Postcards N/A
Face mask ‘Stand clear of the doors’	Face mask ‘Stand clear of the doors’ Very satisfied	Face mask ‘Stand clear of the doors’ Satisfied	Face mask ‘Stand clear of the doors’ Neither satisfied nor unsatisfied	Face mask ‘Stand clear of the doors’ Unsatisfied	Face mask ‘Stand clear of the doors’ Very unsatisfied	Face mask ‘Stand clear of the doors’ N/A
Face mask 4001 train	Face mask 4001 train Very satisfied	Face mask 4001 train Satisfied	Face mask 4001 train Neither satisfied nor unsatisfied	Face mask 4001 train Unsatisfied	Face mask 4001 train Very unsatisfied	Face mask 4001 train N/A
Tea towel	Tea towel Very satisfied	Tea towel Satisfied	Tea towel Neither satisfied nor unsatisfied	Tea towel Unsatisfied	Tea towel Very unsatisfied	Tea towel N/A

Question Title

* 2. How satisfied or unsatisfied are you with the quality of your Metro merchandise items?

	Very satisfied	Satisfied	Neither satisfied nor unsatisfied	Unsatisfied	Very unsatisfied	N/A
Keyring	Keyring Very satisfied	Keyring Satisfied	Keyring Neither satisfied nor unsatisfied	Keyring Unsatisfied	Keyring Very unsatisfied	Keyring N/A
Coaster	Coaster Very satisfied	Coaster Satisfied	Coaster Neither satisfied nor unsatisfied	Coaster Unsatisfied	Coaster Very unsatisfied	Coaster N/A
Tin pencil case	Tin pencil case Very satisfied	Tin pencil case Satisfied	Tin pencil case Neither satisfied nor unsatisfied	Tin pencil case Unsatisfied	Tin pencil case Very unsatisfied	Tin pencil case N/A
Postcards	Postcards Very satisfied	Postcards Satisfied	Postcards Neither satisfied nor unsatisfied	Postcards Unsatisfied	Postcards Very unsatisfied	Postcards N/A
Face mask ‘Stand clear of the doors’	Face mask ‘Stand clear of the doors’ Very satisfied	Face mask ‘Stand clear of the doors’ Satisfied	Face mask ‘Stand clear of the doors’ Neither satisfied nor unsatisfied	Face mask ‘Stand clear of the doors’ Unsatisfied	Face mask ‘Stand clear of the doors’ Very unsatisfied	Face mask ‘Stand clear of the doors’ N/A
Face mask 4001 train	Face mask 4001 train Very satisfied	Face mask 4001 train Satisfied	Face mask 4001 train Neither satisfied nor unsatisfied	Face mask 4001 train Unsatisfied	Face mask 4001 train Very unsatisfied	Face mask 4001 train N/A
Tea towel	Tea towel Very satisfied	Tea towel Satisfied	Tea towel Neither satisfied nor unsatisfied	Tea towel Unsatisfied	Tea towel Very unsatisfied	Tea towel N/A

Question Title

* 3. Where 1 is very poor and 5 is excellent. How would you rate the value for money of your Metro merchandise items?

	1 Very poor	2	3	4	5 Excellent	N/A
Keyring	Keyring 1 Very poor	Keyring 2	Keyring 3	Keyring 4	Keyring 5 Excellent	Keyring N/A
Coaster	Coaster 1 Very poor	Coaster 2	Coaster 3	Coaster 4	Coaster 5 Excellent	Coaster N/A
Tin pencil case	Tin pencil case 1 Very poor	Tin pencil case 2	Tin pencil case 3	Tin pencil case 4	Tin pencil case 5 Excellent	Tin pencil case N/A
Postcards	Postcards 1 Very poor	Postcards 2	Postcards 3	Postcards 4	Postcards 5 Excellent	Postcards N/A
Face mask ‘Stand clear of the doors’	Face mask ‘Stand clear of the doors’ 1 Very poor	Face mask ‘Stand clear of the doors’ 2	Face mask ‘Stand clear of the doors’ 3	Face mask ‘Stand clear of the doors’ 4	Face mask ‘Stand clear of the doors’ 5 Excellent	Face mask ‘Stand clear of the doors’ N/A
Face mask 4001 train	Face mask 4001 train 1 Very poor	Face mask 4001 train 2	Face mask 4001 train 3	Face mask 4001 train 4	Face mask 4001 train 5 Excellent	Face mask 4001 train N/A
Tea towel	Tea towel 1 Very poor	Tea towel 2	Tea towel 3	Tea towel 4	Tea towel 5 Excellent	Tea towel N/A

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* 4. How useful was the product information online?

Very

Fairly

Not very

Useless

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* 5. How easy or difficult was it to order the items from our online shop?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult