Introduction

We are interested in knowing what you think of the Metro de Madrid service. For that purpose, we encourage you to answer the following questions. Your personal data will not be registered; we will only make a statistical analysis of the information provided.

This survey is being conducted by the biggest metros across the world at the same time, so your opinion will be compared with the others’ operators opinions and used for analysing improvement opportunities.

Thank you for completing our survey.

Sincerely,

Metro de Madrid

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