ON-GOING CASEWORK FEEDBACK

Your feedback is very important to INQUEST. As a small organisation with limited resources, any information you give helps us plan our services and future projects and to keep families at the heart of the investigation and inquest process. We are also asked by our funders to provide feedback on the services we offer, to ensure that the money they give is being used effectively. These are difficult times for charities and, as you know, we take no money from the government. Your feedback helps us support other families, now and in the future. Thanks very much for taking the time to complete this form.

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* 1. Following your contact with INQUEST, have we given you the support you needed?

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* 2. Do you now feel better informed about the process of investigation and the inquest?

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* 3. Has your contact with the INQUEST casework service led you to feel any less isolated in dealing with this process?

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* 4. Do you feel more able to tackle the challenges that lie ahead?

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* 5. Have you been connected to other families (i.e. through the Family Forum or the United Families and Friends Campaign March) and has this helped to reduce feelings of isolation?

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* 6. How would you rate our Inquest Handbook for families? (we provide every family with a copy of our Handbook when we are first in contact with them)

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* 7.  Any other comments about the Inquest Handbook?

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* 8. How would you rate our Inquest skills and support toolkit for families?

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* 9. Any other comments about the Inquest skills and support toolkit?

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* 10. Please use this space for any other comments or suggestions you might have about the casework service provided by INQUEST:

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* 11. Please let us know if you would like to be involved in other INQUEST’s awareness raising, media or policy work. Options include: 

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* 12. You can include your name and address if you want to, but you don’t have to.

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* 13. INQUEST may use some of the comments made on this form for funding applications or in our publications. Please tick the relevant box

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