Exit Andersen Caledonia - 2023 Customer Feedback Question Title * 1. How long have you been a customer of Andersen Caledonia? This is my first purchase Less than 6 months Six Months to a Year 1 - 3 Years 3 - 5 Years More than 5 Years Question Title * 2. How would you rate the overall service which you receive from Andersen Caledonia? Very high quality High quality Neither high nor low quality Low quality Very low quality Other (please specify) Question Title * 3. Which of our services do you currently use (Select all applicable departments)? Clean Room Packing Purchasing/Distributor CE marked product EtO Sterilisation Laboratory Testing Steam Sterilisation Validation Testing Other (please specify) Question Title * 4. How responsive has Andersen Caledonia been to your questions or concerns about our services? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Other (Please Specify)If not responsive selected please also provide detais of any outstanding information required Question Title * 5. Are you satisfied with the turnaround time of Andersen Caledonia's routine services? Yes No If No please state reason(s) Question Title * 6. How easy is it to understand the information on Andersen Caledonia's paperwork / documentation? Very easy Easy Neither easy nor difficult Difficult Very difficult Other (Please specify below) Other (please specify)If difficult selected, please provide details on issues with paperwork/documentation Question Title * 7. Your Company Details - Industry Medical Device Manufacturer NHS Hospital Private Hospital Equipment Supplier Environmental Service provider Pharmaceutical Company Distributor Consultant Other (Please specify below under company name) Question Title * 8. Company/Hospital Name & Department Question Title * 9. Do you require additional information on services provided by Andersen Caledonia EtO Sterilisation Steam Sterilisation Laboratory Testing - Medical Devices Laboratory Testing - Environmental Monitoring Laboratory Testing - Water Testing Laboratory Testing - Hospital Standards Laboratory Testing - Other Validation - EtO Sterilisation Validation - Steam Sterilisation Validation - Re-Use IFU verfication - Cleaning/sterilisation Validation - Packaging/Sterile Barrier/Ageing study Validation - Other CE Marked product range for sale Cleanroom Packing Other N/A Please state requirements and contact detail to allow us to send requested information Question Title * 10. Comments No Yes Other (please specify) Done