Thank you for taking the time to complete this survey. Your feedback is important to us and will help us improve our service

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* 1. Which recycling centre do you normally visit? 
Please select one site only and answer the questions based on that site only.

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* 2. On which day did you last use the recycling centre?
Please select one day only. If you can't remember  - please just estimate the day.

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* 3. Please provide your postcode
Please provide full postcode as this allows us to see travel distances

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* 4. Are you aware of the following? Space for additional comments is at Q16

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* 5. How satisfied are you with the opening hours of the site?

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* 6. How satisfied are you with the ease of access/queuing into the site?

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* 7. How satisfied are you with the traffic control and traffic flow on the site?

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* 8. How satisfied are you with the range of items you can recycle?

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* 9. How satisfied are you with the Re-use facilities on the site?

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* 10. How satisfied are you with site information and signage?

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* 11. How satisfied are you with the cleanliness of the site?

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* 12. How satisfied are you with the helpfulness of staff?

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* 13. How satisfied are you with the layout of facilities on the site?

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* 14. How satisfied are you with Health and Safety at the site?

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* 15. What is your overall rating of the site?

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* 16. Do you have any further comments or suggestions for improving the Recycling Centre or service?

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