2019 Membership Survey 2019 Membership Survey Question Title * 1. Which consitunacy are you a member of? 1. Staff 2. Public 3. Service User 4. Carers 5. Unsure Question Title * 2. In the last 12 months how have you been involved as a Trust member? (Please tick all that apply) A) I have read the Trust Talk magazine online B) I have read the Trust Talk magazine as a paper copy C) I have attended a members event, including the AGM D) I have applied for a volunteer or work experience placement E) I have attended the Recovery College F) I have encouraged a friend, family member or work colleague to join as a member G) None of the above Other: Question Title * 3. In the last 12 months how have you been involved as a Trust member? (Please tick all that apply) A) Keeping up to date with trust news B) Understanding more about the services that are available to you and your community C) Finding out more about the wider NHS D) Finding out about volunteering opportunities E) Finding out about Recovery College courses F) NHS discounts G) None of the above Other: Question Title * 4. How we update you with informationAs well as our Trust Talk magazine, we use a variety of methods to communicate with our members and members of the public. How well do we use the following to keep you updated? Excellent Good Poor Don’t know / haven’t seen Direct mail (post/emails) Direct mail (post/emails) Excellent Direct mail (post/emails) Good Direct mail (post/emails) Poor Direct mail (post/emails) Don’t know / haven’t seen Events Events Excellent Events Good Events Poor Events Don’t know / haven’t seen Posters in clinics Posters in clinics Excellent Posters in clinics Good Posters in clinics Poor Posters in clinics Don’t know / haven’t seen Website Website Excellent Website Good Website Poor Website Don’t know / haven’t seen Social Media Social Media Excellent Social Media Good Social Media Poor Social Media Don’t know / haven’t seen Newspaper adverts / advertorials Newspaper adverts / advertorials Excellent Newspaper adverts / advertorials Good Newspaper adverts / advertorials Poor Newspaper adverts / advertorials Don’t know / haven’t seen Other: Question Title * 5. EventsHave you been, or might you come to, one of our members events? Yes No Not Sure Question Title * 6. Events If you were to come to one of our future member events, what time of day would be more convenient for you? 10am - 12noon 12noon – 2pm 2pm – 4pm 4pm -6pm 6pm-8pm Other (please specify) Question Title * 7. EventsWhat days would be most convenient for you? Monday Tuesday Wednesday Thursday Friday Other (please specify) Question Title * 8. EventsWhat topics would you be most interested in for future members events? Staying healthy Presentations about our individual services Improving our services Our annual plan Overview of the trust About the wider NHS system and how we work within it Something else Other (please specify) Question Title * 9. For verification of membershipPlease insert your postcode: Question Title * 10. OptionalYour name and contact details (we might contact you to discuss your responses)If you have any questions please contact us: 0121 301 1096 / daniel.conway@nhs.net Done
