What is your role?

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* 1. What is your role?

State organisation or other role:

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* 2. State organisation or other role:

What is the level of education?

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* 3. What is the level of education?

Other level of education:

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* 4. Other level of education:

SENDIASS is well publicised

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* 5. SENDIASS is well publicised

My initial contact with the Service was handled quickly and efficiently

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* 6. My initial contact with the Service was handled quickly and efficiently

The staff is approachable, friendly and understanding

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* 7. The staff is approachable, friendly and understanding

The staff are knowledgeable and well informed:

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* 8. The staff are knowledgeable and well informed:

The information I received was clear and easy to understand:

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* 9. The information I received was clear and easy to understand:

The advice, information and support was helpful

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* 10. The advice, information and support was helpful

After help from SENDIASS I felt more knowledgeable and confident when dealing with my issues:

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* 11. After help from SENDIASS I felt more knowledgeable and confident when dealing with my issues:

I felt my involvement with SENDIASS helped my relationship with the nursery/school/college/Local Authority

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* 12. I felt my involvement with SENDIASS helped my relationship with the nursery/school/college/Local Authority

I found the Service offered advice that was unbiased and neutral

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* 13. I found the Service offered advice that was unbiased and neutral

I felt my issues were important to SENDIASS

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* 14. I felt my issues were important to SENDIASS

I would use the Service again

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* 15. I would use the Service again

How did you hear about SENIDASS?

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* 16. How did you hear about SENIDASS?

How did you hear about SENIDASS?

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* 17. How did you hear about SENIDASS?

What concerns brought you to SENDIASS

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* 18. What concerns brought you to SENDIASS

State other concerns that brought you to SENDIASS

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* 19. State other concerns that brought you to SENDIASS

What type of help did SENDIASS offer you (all appropriate options)

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* 20. What type of help did SENDIASS offer you (all appropriate options)

Please use this space for any additional comments including ways you think SENDIASS could imp´╗┐rove

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* 21. Please use this space for any additional comments including ways you think SENDIASS could imp´╗┐rove

If you would like to give your contacts details below (optional). We may contact you regarding the feedback.

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* 22. If you would like to give your contacts details below (optional). We may contact you regarding the feedback.

Thank you for completing this survey.   The information gathered will be used for reporting purposes and to guide future development of the service.

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* 23. Thank you for completing this survey.   The information gathered will be used for reporting purposes and to guide future development of the service.

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