MSVA Survey of Member Groups 2019

Thriving or Surviving

By filling in this survey you are entering a free draw to win £100 for your organisation.

Help us champion you more effectively, by letting us know how things are for you at the moment!

MSVA offers a wide range of services to local voluntary and community groups including:
• Help with volunteer recruitment and management of volunteers
• Assistance with identifying funding streams and applications for funding
• Support in running your organisation efficiently and meeting charity and other legal requirements
• Regular information updates and funding alerts
• Events such as Volunteer Fairs, Networking Meetings and Training

However, it is time to review our services and activities to ensure that they continue to meet the diverse needs of voluntary and community groups in Mid Sussex. We need to know which MSVA activities you value most, which services could be better, and we also would like to know about any new support you think we should offer.

Please complete the questionnaire on behalf of your organisation/ group or pass it to someone who can. If you prefer a hard copy or wish to complete it over the phone, do let us know on 01444 258102.

We will repeat this exercise at this time each year so that we can get a sense of how things are changing.

Question Title

* 1. Please provide the following information so we can enter you in the free prize draw:

Contact Name

Organisation/Group Name

Email Address

Phone Number

Question Title

* 2. Within your organisation, what is the number of:

Full time staff

Part time staff

Volunteers

Committee Members/Trustees

Service Users

Question Title

* 3. Compared to last year, how have the numbers changed?

	Increased	Stayed the same	Decreased
Full time staff	Full time staff Increased	Full time staff Stayed the same	Full time staff Decreased
Part time staff	Part time staff Increased	Part time staff Stayed the same	Part time staff Decreased
Volunteers	Volunteers Increased	Volunteers Stayed the same	Volunteers Decreased
Committee Members/Trustees	Committee Members/Trustees Increased	Committee Members/Trustees Stayed the same	Committee Members/Trustees Decreased
Service Users	Service Users Increased	Service Users Stayed the same	Service Users Decreased

Question Title

* 4. If your organisation recruits volunteers which methods do you find most successful?

Word of mouth

Local press

Local media

Attending events (e.g. volunteer fairs)

MSVA

Own website

Other (please specify)

Question Title

* 5. In 2018/19, what was the income of your organisation?

Over £1million

£100k - £1million

£10k - £100k

Less than £10k

None

Not known

Other (please specify)

Question Title

* 6. Please tell us how you achieve this income

	1 = source of most income	2	3	4	5	6 = source of least income
Membership fee	Membership fee 1 = source of most income	Membership fee 2	Membership fee 3	Membership fee 4	Membership fee 5	Membership fee 6 = source of least income
Donations	Donations 1 = source of most income	Donations 2	Donations 3	Donations 4	Donations 5	Donations 6 = source of least income
Charge for services	Charge for services 1 = source of most income	Charge for services 2	Charge for services 3	Charge for services 4	Charge for services 5	Charge for services 6 = source of least income
Contracts	Contracts 1 = source of most income	Contracts 2	Contracts 3	Contracts 4	Contracts 5	Contracts 6 = source of least income
Public Sector Grant	Public Sector Grant 1 = source of most income	Public Sector Grant 2	Public Sector Grant 3	Public Sector Grant 4	Public Sector Grant 5	Public Sector Grant 6 = source of least income
Charitable Grant (e.g. The Big Lottery, SCF)	Charitable Grant (e.g. The Big Lottery, SCF) 1 = source of most income	Charitable Grant (e.g. The Big Lottery, SCF) 2	Charitable Grant (e.g. The Big Lottery, SCF) 3	Charitable Grant (e.g. The Big Lottery, SCF) 4	Charitable Grant (e.g. The Big Lottery, SCF) 5	Charitable Grant (e.g. The Big Lottery, SCF) 6 = source of least income

Other (please specify)

Question Title

* 7. Looking forward, what are the 3 most immediate challenges faced by your organisation?

	1 = most important	2	3	4	5	6	7 = least important
Funding	Funding 1 = most important	Funding 2	Funding 3	Funding 4	Funding 5	Funding 6	Funding 7 = least important
Volunteer recruitment	Volunteer recruitment 1 = most important	Volunteer recruitment 2	Volunteer recruitment 3	Volunteer recruitment 4	Volunteer recruitment 5	Volunteer recruitment 6	Volunteer recruitment 7 = least important
Need for new members/ service users	Need for new members/ service users 1 = most important	Need for new members/ service users 2	Need for new members/ service users 3	Need for new members/ service users 4	Need for new members/ service users 5	Need for new members/ service users 6	Need for new members/ service users 7 = least important
Diversification	Diversification 1 = most important	Diversification 2	Diversification 3	Diversification 4	Diversification 5	Diversification 6	Diversification 7 = least important
Recruiting new trustees/ committee members	Recruiting new trustees/ committee members 1 = most important	Recruiting new trustees/ committee members 2	Recruiting new trustees/ committee members 3	Recruiting new trustees/ committee members 4	Recruiting new trustees/ committee members 5	Recruiting new trustees/ committee members 6	Recruiting new trustees/ committee members 7 = least important
Member participation	Member participation 1 = most important	Member participation 2	Member participation 3	Member participation 4	Member participation 5	Member participation 6	Member participation 7 = least important
Support to grow and develop	Support to grow and develop 1 = most important	Support to grow and develop 2	Support to grow and develop 3	Support to grow and develop 4	Support to grow and develop 5	Support to grow and develop 6	Support to grow and develop 7 = least important

Other (please specify)

Question Title

* 8. What support does your organisation need to grow? Please tick the top 3:

Help with finding funding

Business planning

Keeping up to date with changes in the law affecting charities

Support from local businesses

Refreshing policies

Training (please specify below)

Other (please specify)

Question Title

* 9. What would you say are the issues facing your local community – town, village, district? Please tick the top 3:

Aging population

Social isolation

Poverty

Crime and safety

Health, wellbeing and serious illness

Mental health

Transport

Young people’s services

Other (please specify)

Question Title

* 10. Which of MSVA’s services do you find most useful?

	1 = most useful	2	3	4	5	6	7	8 = least useful
E-Bulletin	E-Bulletin 1 = most useful	E-Bulletin 2	E-Bulletin 3	E-Bulletin 4	E-Bulletin 5	E-Bulletin 6	E-Bulletin 7	E-Bulletin 8 = least useful
Website	Website 1 = most useful	Website 2	Website 3	Website 4	Website 5	Website 6	Website 7	Website 8 = least useful
Community development	Community development 1 = most useful	Community development 2	Community development 3	Community development 4	Community development 5	Community development 6	Community development 7	Community development 8 = least useful
Networking and Forums	Networking and Forums 1 = most useful	Networking and Forums 2	Networking and Forums 3	Networking and Forums 4	Networking and Forums 5	Networking and Forums 6	Networking and Forums 7	Networking and Forums 8 = least useful
Room hire	Room hire 1 = most useful	Room hire 2	Room hire 3	Room hire 4	Room hire 5	Room hire 6	Room hire 7	Room hire 8 = least useful
Volunteer recruitment	Volunteer recruitment 1 = most useful	Volunteer recruitment 2	Volunteer recruitment 3	Volunteer recruitment 4	Volunteer recruitment 5	Volunteer recruitment 6	Volunteer recruitment 7	Volunteer recruitment 8 = least useful
Training	Training 1 = most useful	Training 2	Training 3	Training 4	Training 5	Training 6	Training 7	Training 8 = least useful
Speaking up for the voluntary sector	Speaking up for the voluntary sector 1 = most useful	Speaking up for the voluntary sector 2	Speaking up for the voluntary sector 3	Speaking up for the voluntary sector 4	Speaking up for the voluntary sector 5	Speaking up for the voluntary sector 6	Speaking up for the voluntary sector 7	Speaking up for the voluntary sector 8 = least useful

Question Title

* 11. Would you like more of MSVA’s training courses to be run in the evening?

Yes

If ‘Yes’, which courses would you like to be evening courses?

Question Title

* 12. Have you used the West Sussex Crowd Funding page (Spacehive)?

Yes. Please specify below how you found the process.

No. Please specify below what were your reasons for not using it.

Please specify

Question Title

* 13. Mid Sussex District Council (MSDC) is keen to hear the voice of the voluntary sector and would like MSVA to set up forums. Would you be interested in attending a forum to make the views of your organisation known to MSDC and other key decision makers?

Yes

Question Title

* 14. If you answered 'Yes' to question 13, please tick which forums you would be interested in attending.

Homelessness/housing/poverty

Children and young people

Older people

Mental health

MSVA Survey of Member Groups 2019

Thriving or Surviving

Question Title

* 1. Please provide the following information so we can enter you in the free prize draw:

Question Title

* 2. Within your organisation, what is the number of:

Question Title

* 3. Compared to last year, how have the numbers changed?

Question Title

* 4. If your organisation recruits volunteers which methods do you find most successful?

Question Title

* 5. In 2018/19, what was the income of your organisation?

Question Title

* 6. Please tell us how you achieve this income

Question Title

* 7. Looking forward, what are the 3 most immediate challenges faced by your organisation?

Question Title

* 8. What support does your organisation need to grow? Please tick the top 3:

Question Title

* 9. What would you say are the issues facing your local community – town, village, district? Please tick the top 3:

Question Title

* 10. Which of MSVA’s services do you find most useful?

Question Title

* 11. Would you like more of MSVA’s training courses to be run in the evening?

Question Title

* 12. Have you used the West Sussex Crowd Funding page (Spacehive)?

Question Title

* 13. Mid Sussex District Council (MSDC) is keen to hear the voice of the voluntary sector and would like MSVA to set up forums. Would you be interested in attending a forum to make the views of your organisation known to MSDC and other key decision makers?

Question Title

* 14. If you answered 'Yes' to question 13, please tick which forums you would be interested in attending.

Question Title

* 15. What achievements has your organisation celebrated in 2018/19?

Question Title

* 16. Please tell us your suggestions or comments about the services that the MSVA provides.