Mid Hampshire Healthcare's Community Cardiology patient survey 2019

Your experience

Question Title

* 1. Which surgery did you attend for your cardiology appointment?

Charlton Hill Surgery, Andover

Friarsgate Surgery, Winchester

Park Surgery, Chandlers Ford

Watercress Surgery, Medstead

Wickham Surgery, Fareham

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* 2. Which clinician did you see?

GPSI (GP with a Special Interest) in Cardiology

HCA (Health Care Assistant) to fit a monitor

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* 3. How do you rate your overall service experience?

Very good

Good

Satisfactory

Poor

Very poor

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* 4. How would you rate the appointment booking process?

Very good (easy)

Good

Satisfactory

Poor

Very poor (difficult)

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* 5. How long did you have to wait for the next available appointment?

Less than a week

1 - 2 weeks

2 - 3 weeks

3 - 4 weeks

4 - 5 weeks

5 - 6 Weeks

Over 6 weeks

I chose an appointment in advance that suited me

Question Title

* 6. Was your appointment running to time?

Ran to time

Ran up to 5 minutes late

Ran 6 - 10 minutes late

Ran 10-20 minutes late

Ran 20- 30 minutes late

Ran over 30 minutes late

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* 7. How would you rate the clinician you saw?

Very good (professional and informative)

Good

Satisfactory

Poor

Very poor (unprofessional)

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* 8. How good was the clinician at explaining the condition, treatments and tests?

Very good

Good

Satisfactory

Poor

Very poor

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* 9. Did you find using the community cardiology service more convenient than having to attend a hospital?

Yes

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* 10. Would you use the service again?

Yes

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* 11. Do you have any further comments you would like to make regarding our Community Cardiology service?

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* 12. Would you like to join Mid Hampshire Healthcares patient participation group to receive quarterly newsletters and future surveys?

Yes, please supply your email address.