Technology Reseller & Print.IT Reseller "Adopting New Technology" Survey

Adopting New Technologies Survey in conjunction with "MyPhones"

We are conducting a short survey on how IT resellers and dealers like you decide what new tech products and services that you will either take on or disregard, what the reasons are for this and what you want from vendors when you do. All completed surveys will be entered into a prize draw to win a Christmas hamper in time for this Xmas. Thank you for your entry & time.

Question Title

* 1. What areas of Technology does your organisation currently supply/support? (Please tick all that apply)

Document/Print (MFP)

ICT Hardware (Supply & Integration)

Software & Support

Cloud services

Audio-Visual

Peripherals

IP Communications/Mobile

Question Title

* 2. How many of your organisation's current products & services were you supplying 5 years ago?

Zero

1-3

4-7

8-10

11 plus

Question Title

* 3. Approximately how many new products and services is your organisation likely to add to your existing portfolio over the next 5 years ?

zero

1 - 3

4-7

8 or more

Question Title

* 4. Looking forward, which of the following products and services listed below would you consider supplying/supporting in the near future?

IP Comms

Cloud services

Document/Print

ICT Hardware

Software & Apps

Security

Audio-Visual

Other (please specify)

Question Title

* 5. When your organisation takes on new products and services please tick the key drivers that are important to you.

My Competitors sell this product/service, so we should too

It is a well know product/service in the marketplace that's we should also be selling

It generates a recurring revenue stream

It sells for a one-off upfront payment

It can be offered to customers on a lease

We are being asked to supply this by our customers

We need to make up for lost revenue elsewhere in the business

Question Title

* 6. Does your organisation currently supply/support hosted telephony?

Yes

If No would you consider selling hosted telephony?

Question Title

* 7. What are the key reasons that would prevent your organisation adding hosted telephony to your existing portfolio of products and services?

We don't currently have the time to spend researching and implementing hosted telephony

Our existing products and services skills are not suitable to support any hosted telephony

We are at capacity supplying our existing products/services & don't need to offer any other new technologies

We just don't have any information presently about hosted telephony to make a decision.

Question Title

* 8. When considering adding new technologies to your existing portfolio what help & assistance would you like to receive from Channel Vendors & service suppliers?

A fully inclusive training programme

An account manager

Enhanced pricing

Customer support

A partner programme

A designated sales area

White label service

Remote billing

A trusted relationship

Competitive products and services

Leasing options

Question Title

* 9. Did you attend the recent "Leasing Hosted Telephony" Webinar at Technology LIVE Virtual?

Yes

Question Title

* 10. About you

Name

Company

Email Address

Phone Number