Introduction

Thank you for taking the time to complete this industry survey on supply chain benchmarks. The survey aims to capture supply chain performance in Demand Planning/Forecasting and Inventory Management.

Why should I care about this survey?

IGD’s benchmarking programme will help you identify:

·        what KPIs you should measure
·        how you should measure them
·        how your performance compares with others

The results will empower you to objectively evaluate your performance by putting it in context within the wider industry. This will enable you to identify achievable targets and where to focus your efforts in improving your supply chain further.

All responses are completely anonymised and won't be attributable to you or your company. As a thank you for your participation, we will send you a summary report containing a selection of key results - just leave your email address.

The survey will take around 10 minutes to complete. Feel free to skip over any sections or questions which do not apply to you or for which you don't have the answers.  You can return to any question at any point, even after submitting your answers, so you don't need to complete this in one go.

Please note that the survey is designed around retailer and supplier performance.  Therefore, the questions contained in the survey are not applicable to service providers that aren't involved in demand planning and inventory management activities.

Thank you for your support.

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