THE ORCHARD PARTNERSHIP PATIENT SURVEY 2018

Thank you for taking the time to fill in our survey.

How easy do you find booking/cancelling appointments by phone?

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* 1. How easy do you find booking/cancelling appointments by phone?

How easy do you find booking/cancelling appointments online?

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* 2. How easy do you find booking/cancelling appointments online?

How satisfied are you with making appointments for follow up and routine checks?

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* 3. How satisfied are you with making appointments for follow up and routine checks?

How satisfied are you with making appointments for follow up and routine checks?

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* 4. How satisfied are you with making appointments for follow up and routine checks?

How satisfied are you with the ease of making appointments for emergencies/urgent/ on the day sickness appointments?

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* 5. How satisfied are you with the ease of making appointments for emergencies/urgent/ on the day sickness appointments?

How satisfied are you with the waiting time for your appointments?

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* 6. How satisfied are you with the waiting time for your appointments?

To help us plan our future provisions of care could you please give us feedback on our surgeries opening times?

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* 9. To help us plan our future provisions of care could you please give us feedback on our surgeries opening times?

Are there any other clinics or surgeries that you think could be run at the weekend or evenings that would be of benefit to you?

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* 10. Are there any other clinics or surgeries that you think could be run at the weekend or evenings that would be of benefit to you?

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