Feedback survey on visits and experiences with GPs, Hospitals, Pharmacies, Dentists and Opticians. 

Your local Healthwatch gives you the chance to say what you think about how local health and social care services are run. Your experiences are important and can help to inform the commissioners and service providers, who have the power to make changes. Whether it is a compliment, concern or complaint, it is easy to tell us about your experience by completing and submitting this form.

This patient experience survey has been designed to understand the experiences of patients and services users when accessing GPs, Hospitals, Pharmacies, Dentists, Opticians and Community services. 

If you would like to give feedback on more than one service, please fill in the form separately for each service. You can complete the form as many times as you would like.

By completing this form, you consent to your data being used anonymously by your local Healthwatch office. For more information please visit https://www.yvhsc.org.uk/privacy-policy or your local Healthwatch website https://www.healthwatchlewisham.co.uk/

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* 1. What is the name of the service you would you like to provide feedback for? e.g. Hilly Fields Medical Centre

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* 2. How likely are you to recommend this service?

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* 3. Overall experience rating

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* 4. Tell us more about your experience

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* 5. Where do you live?

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* 6. How easy is it to access appointments?

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* 7. How easy is it to get through to someone over the phone?

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* 8. Please rate the cleanliness

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* 9. Please rate the staff attitude

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* 10. Please rate the waiting times

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* 11. Please rate the treatment explanation

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* 12. Please rate the communication

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* 13. Please rate the quality of care/treatment

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* 18. What is your ethnicity?

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* 20. What is your religion?

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