Background

Southwell Torpedos was set up with the primary aim of providing immediate practical support for local vulnerable or isolated residents.  During the immediate crisis phase we have worked directly through the provision of Prescription pick-ups and shopping services (around 600 tasks completed) and indirectly through supporting a wider network of associated services with the sourcing of additional volunteers (Reach; Turtle Doves; Live at Home) and direct financial assistance (Reach; Beaumond House).

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* 1. I am answering this short survey as a.....

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* 2. Going forward Southwell Torpedos should re-shape around providing the following services (please feel free to select as many as you like)

  Strongly disagree Disagree Neither agree nor disagree Agree Strongly Agree
Long-term continuation of shopping and prescription pick-up's for the old, vulnerable or isolated in our community
Delivering Library Books (same client base)
Community transport service (same client base)
Operating as a Volunteer Pool to provide manpower for local projects
Networking with other organisations to assist them to provide services (eg Live at Home, FoodBank, Reach etc)
Becoming a more generic community emergency response group  
None of the above - it should be dissolved now the Covid crisis has passed

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* 3. If we were to continue with these services I would be interested in volunteering in the following areas

  Not interested Maybe interested Definitely Interested
Shopping and prescription pick-up's for the old, vulnerable or isolated in our community
Staffing a helpline (with script) and allocating jobs to volunteers
Delivering Library Books
Community transport service (same client base)
Volunteer to provide manpower for local projects
Working with other organisations to assist them to provide services (eg Live at Home, FoodBank, Reach etc)

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* 4. Are there any services which you think would be a valuable addition to these suggestions? 

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* 5. During the Covid-19 crisis did you USE Torpedos for any service?

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* 6. Which service did you use and did it work well for you?

  Very poor Poor OK Good Excellent
Prescription pick-up service
Shopping service

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* 7. How do you feel the service worked?

  Very difficult / didn't work Difficult / hard work OK Easy / worked Very Easy / worked well
Getting through to the Helpline
Giving your details on the Helpline (to Southwell Town Council)
Talking to the Torpedos Volunteer pre-delivery
Accepting delivery
Payment (where needed)

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* 8. Can you think of any ways that the service could have worked better?

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* 9. Is there anything else that you would like to tell us, either about Torpedos and the service as it currently stands or what you would like to see for the future

0 of 9 answered
 

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