Introduction
Hello! Thank you for taking the time to fill out this survey.

A little background on the project:

We are developing an app to help food vendors serve customers more effectively and bring them together. It will allow customers to order remotely and be notified when collection is available. Some of the (many) benefits for vendors will include: more effective up-selling, reaching more people, and processing more orders.

The information you provide will help us develop and optimise the product so that we can best serve you. It's important you give honest feedback and the more detailed the better! But do whatever you have time for. We'll appreciate it either way!
About You

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* 1. What is the name of your business?

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* 2. How long have you been in business?

0 years 10+
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i We adjusted the number you entered based on the slider’s scale.

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* 3. How often do you attend markets/festivals?

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* 4. How many people normally operate your stall?

Competitive Environment

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* 5. How do you feel about the competition in the street food market?

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* 6. How do you differentiate your food from other vendors?

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* 7. What are some challenges you face in a competitive market?

Business Growth

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* 8. How long does it take for you to complete an order?

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* 9. Do you feel that you are serving as many people as you could?

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* 10. If you answered no to the above, what are the challenges?

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* 11. How often do you change your menu?

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* 12. Do you face any challenges when changing your menu?

Customer Behaviour

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* 13. How do you feel about the changing consumer behaviours towards convenience over personal relationships?

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* 14. Do you find that your customers are asking for alternative cuisines more or less than before?

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* 15. How do you currently educate your customers about the benefits of your cuisine over others?

Ordering Process

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* 16. Do you find that customers have difficulty ordering from your menu?

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* 17. How do you deal with awkward customers who take too long to order?

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* 18. How do you avoid confusion on meal orders when it’s busy?

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* 19. How do you ensure your customers have time to make their preferences known e.g. not too spicy or dairy free?

Web Portal

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* 20. How likely would you be to use a web portal to manage your business operations?

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* 21. What features would you like to see in a web portal that acts as an online ordering system for your business?

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* 22. How do you think a web portal like this would help your business overcome the challenges you mentioned earlier?

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* 23. Would you be willing to be contacted in the future about being on the portal and offering your customers all these benefits?

Conclusion
That's it! Thank you for your participation in the survey. Your input will be a huge help as we continue to develop what we hope will be an enormously useful app that brings you closer to your customers as well as helps increase your sales.

If you said you'd be happy to hear from us again, we'll be in touch soon with more information!

Blessings from the team

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