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* 1. Generally, how easy is it to get through to someone at Lincoln House Surgery on the phone?

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* 2. How helpful do you find the receptionists at Lincoln House Surgery?

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* 3. How satisfied are you with the general practice appointment times that are available to you?

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* 4. How often do you see or speak to your preferred GP when you would like to?

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* 5. When you last tried to make an appointment, were you offered a choice of appointment? (eg. time, doctor/nurse)

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* 6. When you last made an appointment were you satisfied with the type of appointment you were offered?

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* 7. Overall, how would you describe your experience of making an appointment whether online or by phone?

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* 8. When you attended your last appointment (or had a telephone consultation), how long after your appointment time did you wait to see or speak to the doctor/nurse?

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* 9. At your last appointment how good was the doctor/nurse at each of the following?

  Very good Good Neither good nor poor Poor Very poor Does not apply
Giving you enough time
Listening to you
Treating you with care and concern

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* 10. During your last appointment were you involved as much as you wanted to be in the decisions about your care and treatment?

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* 11. During your last appointment, did you have confidence and trust in the doctor/nurse you saw or spoke to?

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* 12. During your last appointment did you feel the the doctor/nurse understood any mental health needs that you might have had?

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* 13. Thinking about the reason for your last appointment, were your needs met?

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* 14. In the last 12 months, have you had enough support from local services or organisations to help you manage your long term condition/s?

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* 15. Overall, how would you describe your experience of Lincoln House Surgery?

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* 16. Please add any comments that you would like to to make about Lincoln House Surgery:

0 of 16 answered
 

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