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Getting to the airport survey 

London TravelWatch's new report - 'Way to go: Improving public transport access to London’s airports' - shows that current surface access links to London’s airports (Gatwick, Heathrow, London City, Luton and Stansted) are not good enough in quality to increase public transport’s appeal to users, either for current levels of demand for air travel or those projected in future.

We are keen to further understand the experiences of passengers using London's airports including comparing their experiences when using airports elsewhere in the UK.

The information that you can provide in this survey will be valuable evidence in our research.

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* 1. Which UK airport(s) have you used in the last year? Select all those that apply

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* 2. How many times did you fly into or out of UK airports in the last year?

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* 3. How many times did you fly into or out of the following airports for leisure in the last year? Select all those that apply

  No trips Once or twice Three or four times Five or six times Seven times or more
Gatwick
Heathrow
London City
Luton
Stansted
Birmingham
Bristol
East Midlands
Norwich
Southampton
Southend
Other (please specify name in box below)

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* 4. How many times did you fly into or out of the following airports for business in the last year? Select all those that apply

  No trips Once or twice Three or four times Five or six times Seven times or more
Gatwick
Heathrow
London City
Luton
Stansted
Birmingham
Bristol
East Midlands
Norwich
Southampton
Southend
Other (please specify name in box below)

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* 5. If you travelled for business or leisure to a UK airport not listed above, please explain why

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* 6. How did you travel to/from the airport(s) for flights lasting up to 4 hours? Select all those that apply

  Bus/tram Coach Tube Train DLR Taxi Minicab (private hire car)  Car (parked at airport) Car (dropped off at airport)
Gatwick
Heathrow
London City
Luton
Stansted
Brimingham
Bristol
East Midlands
Norwich
Southampton
Southend
Other (please specify name in box below)

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* 7. How did you travel to/from the airport(s) for flights lasting over 4 hours? Select all those that apply

  Bus/tram Coach Tube Train DLR Taxi Minicab (private hire car)  Car (parked at airport) Car (dropped off at airport)
Gatwick
Heathrow
London City
Luton
Stansted
Brimingham
Bristol
East Midlands
Norwich
Southampton
Southend
Other (please specify name in box below)

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* 8. Thinking about your last trip:
          
Why do you choose particular modes of transport? Select all those that apply. 
           
Do you always make the same judgements when choosing modes of transport? Please comment in the box below 

  Cost Convenience Accessibility Journey time Reliability
Bus/tram
Coach 
Train
Tube
DLR
Taxi
Minicab (private hire car)
Car (parked at airport)
Car (dropped off at airport)

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* 9. Do you usually travel alone or as part of a group?

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* 10. Would you make different travel choices to airports if you were travelling with young children, an older person or someone with restricted mobility?

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* 11. If you have any other comments about travelling to/from airports, please add them in the box below

Please tell us a bit more about yourself so we can monitor how representative the responses are

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* 12. Are you:

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* 13. How old are you?

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* 14. Do you consider yourself to be:

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* 15. Do you have a disability?

Thank you for taking the time to complete this survey
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