Manchester BID

Levy Payer Survey - Please let us know your feedback

As Manchester BID continues to plan activities into 2022 and beyond to further support businesses during the Covid-19 recovery, your thoughts and opinions are appreciated to ensure the ‘toolkit’ we offer has the right mix. Please have your say by completing this short 5 min questionnaire, either sending to us electronically or by completing with your BID City Host.

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* 1. Please enter your details

Name

Business

Email Address

Phone Number

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* 2. City Centre retailers and restaurants developed the 2018-2023 BID Business Plan. There are currently 5 key focuses that the team is delivering is delivering on your behalf.
How important is each to your business on a scale of 1-5

	1 - Not at all important	2 - Slightly Important	3 - Important	4 - Fairly Important	5 - Very important
Launching or partnering with major public events in the city centre to attract footfall outside of the Christmas peak e.g. Halloween	Launching or partnering with major public events in the city centre to attract footfall outside of the Christmas peak e.g. Halloween 1 - Not at all important	Launching or partnering with major public events in the city centre to attract footfall outside of the Christmas peak e.g. Halloween 2 - Slightly Important	Launching or partnering with major public events in the city centre to attract footfall outside of the Christmas peak e.g. Halloween 3 - Important	Launching or partnering with major public events in the city centre to attract footfall outside of the Christmas peak e.g. Halloween 4 - Fairly Important	Launching or partnering with major public events in the city centre to attract footfall outside of the Christmas peak e.g. Halloween 5 - Very important
Delivering promotional campaigns and partnerships to generate positive PR about the city; attracting more affluent customers.	Delivering promotional campaigns and partnerships to generate positive PR about the city; attracting more affluent customers. 1 - Not at all important	Delivering promotional campaigns and partnerships to generate positive PR about the city; attracting more affluent customers. 2 - Slightly Important	Delivering promotional campaigns and partnerships to generate positive PR about the city; attracting more affluent customers. 3 - Important	Delivering promotional campaigns and partnerships to generate positive PR about the city; attracting more affluent customers. 4 - Fairly Important	Delivering promotional campaigns and partnerships to generate positive PR about the city; attracting more affluent customers. 5 - Very important
Delivering a City Host service. These ambassadors patrol the shopping area to help visitors; maintain standards by reporting cleaning/operational issues; and provide information updates for businesses.	Delivering a City Host service. These ambassadors patrol the shopping area to help visitors; maintain standards by reporting cleaning/operational issues; and provide information updates for businesses. 1 - Not at all important	Delivering a City Host service. These ambassadors patrol the shopping area to help visitors; maintain standards by reporting cleaning/operational issues; and provide information updates for businesses. 2 - Slightly Important	Delivering a City Host service. These ambassadors patrol the shopping area to help visitors; maintain standards by reporting cleaning/operational issues; and provide information updates for businesses. 3 - Important	Delivering a City Host service. These ambassadors patrol the shopping area to help visitors; maintain standards by reporting cleaning/operational issues; and provide information updates for businesses. 4 - Fairly Important	Delivering a City Host service. These ambassadors patrol the shopping area to help visitors; maintain standards by reporting cleaning/operational issues; and provide information updates for businesses. 5 - Very important
Improving the city centre experience by offering operational support such as additional cleaning and security liaison.	Improving the city centre experience by offering operational support such as additional cleaning and security liaison. 1 - Not at all important	Improving the city centre experience by offering operational support such as additional cleaning and security liaison. 2 - Slightly Important	Improving the city centre experience by offering operational support such as additional cleaning and security liaison. 3 - Important	Improving the city centre experience by offering operational support such as additional cleaning and security liaison. 4 - Fairly Important	Improving the city centre experience by offering operational support such as additional cleaning and security liaison. 5 - Very important
Supporting the BID community with key information and talking to each other.	Supporting the BID community with key information and talking to each other. 1 - Not at all important	Supporting the BID community with key information and talking to each other. 2 - Slightly Important	Supporting the BID community with key information and talking to each other. 3 - Important	Supporting the BID community with key information and talking to each other. 4 - Fairly Important	Supporting the BID community with key information and talking to each other. 5 - Very important

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* 3. We have increased the number of BID key events and partnership activity, aiming to drive additional footfall and repeat visits, especially during quieter 'dip periods'.
(Manchester City Council deliver the Christmas programme and the markets).

	1- Not at all Important	2 - Slightly Important	3 - Important	4 - Fairly Important	5- Very Important
Chinese New Year (Feb 2022)	Chinese New Year (Feb 2022) 1- Not at all Important	Chinese New Year (Feb 2022) 2 - Slightly Important	Chinese New Year (Feb 2022) 3 - Important	Chinese New Year (Feb 2022) 4 - Fairly Important	Chinese New Year (Feb 2022) 5- Very Important
MCR Flower Show / Queens Jubilee (May/June 2022)	MCR Flower Show / Queens Jubilee (May/June 2022) 1- Not at all Important	MCR Flower Show / Queens Jubilee (May/June 2022) 2 - Slightly Important	MCR Flower Show / Queens Jubilee (May/June 2022) 3 - Important	MCR Flower Show / Queens Jubilee (May/June 2022) 4 - Fairly Important	MCR Flower Show / Queens Jubilee (May/June 2022) 5- Very Important
BID Mystery Shopping & Awards (May/June 2022)	BID Mystery Shopping & Awards (May/June 2022) 1- Not at all Important	BID Mystery Shopping & Awards (May/June 2022) 2 - Slightly Important	BID Mystery Shopping & Awards (May/June 2022) 3 - Important	BID Mystery Shopping & Awards (May/June 2022) 4 - Fairly Important	BID Mystery Shopping & Awards (May/June 2022) 5- Very Important
Manchester Pride (Aug 2022)	Manchester Pride (Aug 2022) 1- Not at all Important	Manchester Pride (Aug 2022) 2 - Slightly Important	Manchester Pride (Aug 2022) 3 - Important	Manchester Pride (Aug 2022) 4 - Fairly Important	Manchester Pride (Aug 2022) 5- Very Important
MCR Student Shopping Events (April / Sept 2022)	MCR Student Shopping Events (April / Sept 2022) 1- Not at all Important	MCR Student Shopping Events (April / Sept 2022) 2 - Slightly Important	MCR Student Shopping Events (April / Sept 2022) 3 - Important	MCR Student Shopping Events (April / Sept 2022) 4 - Fairly Important	MCR Student Shopping Events (April / Sept 2022) 5- Very Important
Halloween (Oct 2022)	Halloween (Oct 2022) 1- Not at all Important	Halloween (Oct 2022) 2 - Slightly Important	Halloween (Oct 2022) 3 - Important	Halloween (Oct 2022) 4 - Fairly Important	Halloween (Oct 2022) 5- Very Important

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* 4. The BID works with a PR agency and has extensive promotional partnerships across the city. This gives the BID's events and campaign significant 'free' and wide-reaching coverage worth millions of pounds, all encouraging future visits.

	1 - Not at all Important	2- Slightly Important	3 - Important	4 - Fairly Important	5 - Very Important
The BID funds a strategic partnership with Visit Manchester to help promote events and campaigns online across the UK and internationally.	The BID funds a strategic partnership with Visit Manchester to help promote events and campaigns online across the UK and internationally. 1 - Not at all Important	The BID funds a strategic partnership with Visit Manchester to help promote events and campaigns online across the UK and internationally. 2- Slightly Important	The BID funds a strategic partnership with Visit Manchester to help promote events and campaigns online across the UK and internationally. 3 - Important	The BID funds a strategic partnership with Visit Manchester to help promote events and campaigns online across the UK and internationally. 4 - Fairly Important	The BID funds a strategic partnership with Visit Manchester to help promote events and campaigns online across the UK and internationally. 5 - Very Important
Amplifying BID promotions by working in partnership with the City Council, Metrolink/TfGM and other bodies.	Amplifying BID promotions by working in partnership with the City Council, Metrolink/TfGM and other bodies. 1 - Not at all Important	Amplifying BID promotions by working in partnership with the City Council, Metrolink/TfGM and other bodies. 2- Slightly Important	Amplifying BID promotions by working in partnership with the City Council, Metrolink/TfGM and other bodies. 3 - Important	Amplifying BID promotions by working in partnership with the City Council, Metrolink/TfGM and other bodies. 4 - Fairly Important	Amplifying BID promotions by working in partnership with the City Council, Metrolink/TfGM and other bodies. 5 - Very Important
Helping publicise the launch of the Christmas Markets and Festive Season in early November 2022 (e.g. the BID will feature themed street performances on the opening weekend as trialled in 2021).	Helping publicise the launch of the Christmas Markets and Festive Season in early November 2022 (e.g. the BID will feature themed street performances on the opening weekend as trialled in 2021). 1 - Not at all Important	Helping publicise the launch of the Christmas Markets and Festive Season in early November 2022 (e.g. the BID will feature themed street performances on the opening weekend as trialled in 2021). 2- Slightly Important	Helping publicise the launch of the Christmas Markets and Festive Season in early November 2022 (e.g. the BID will feature themed street performances on the opening weekend as trialled in 2021). 3 - Important	Helping publicise the launch of the Christmas Markets and Festive Season in early November 2022 (e.g. the BID will feature themed street performances on the opening weekend as trialled in 2021). 4 - Fairly Important	Helping publicise the launch of the Christmas Markets and Festive Season in early November 2022 (e.g. the BID will feature themed street performances on the opening weekend as trialled in 2021). 5 - Very Important

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* 5. The BID's team of City Hosts, dressed in recognisable uniforms, patrol the shopping area. The BID is also now trialing an increasing level of operational support to businesses, recognising further challenges to council funded services such as street cleaning.

	1 - Not at all important	2 - Slightly Important	3 - Important	4 - Fairly Important	5 - Very Important
City Hosts work 363 days a year, giving detailed help and a warm welcome to UK and international visitors. Some hosts are multi-lingual	City Hosts work 363 days a year, giving detailed help and a warm welcome to UK and international visitors. Some hosts are multi-lingual 1 - Not at all important	City Hosts work 363 days a year, giving detailed help and a warm welcome to UK and international visitors. Some hosts are multi-lingual 2 - Slightly Important	City Hosts work 363 days a year, giving detailed help and a warm welcome to UK and international visitors. Some hosts are multi-lingual 3 - Important	City Hosts work 363 days a year, giving detailed help and a warm welcome to UK and international visitors. Some hosts are multi-lingual 4 - Fairly Important	City Hosts work 363 days a year, giving detailed help and a warm welcome to UK and international visitors. Some hosts are multi-lingual 5 - Very Important
The City Hosts regularly make visits into BID stores to share the latest news on BID events, transport and city updates.	The City Hosts regularly make visits into BID stores to share the latest news on BID events, transport and city updates. 1 - Not at all important	The City Hosts regularly make visits into BID stores to share the latest news on BID events, transport and city updates. 2 - Slightly Important	The City Hosts regularly make visits into BID stores to share the latest news on BID events, transport and city updates. 3 - Important	The City Hosts regularly make visits into BID stores to share the latest news on BID events, transport and city updates. 4 - Fairly Important	The City Hosts regularly make visits into BID stores to share the latest news on BID events, transport and city updates. 5 - Very Important
City Hosts now focus on daily reporting of issues to the new BID funded cleaning team (launched October 2021) which can respond more quickly with additional street washing and litter picking.	City Hosts now focus on daily reporting of issues to the new BID funded cleaning team (launched October 2021) which can respond more quickly with additional street washing and litter picking. 1 - Not at all important	City Hosts now focus on daily reporting of issues to the new BID funded cleaning team (launched October 2021) which can respond more quickly with additional street washing and litter picking. 2 - Slightly Important	City Hosts now focus on daily reporting of issues to the new BID funded cleaning team (launched October 2021) which can respond more quickly with additional street washing and litter picking. 3 - Important	City Hosts now focus on daily reporting of issues to the new BID funded cleaning team (launched October 2021) which can respond more quickly with additional street washing and litter picking. 4 - Fairly Important	City Hosts now focus on daily reporting of issues to the new BID funded cleaning team (launched October 2021) which can respond more quickly with additional street washing and litter picking. 5 - Very Important

DEVELOPING A LONGER TERM RECOVERY STRATEGY, WHAT ARE THE KEY PRIORITIES FOR YOUR BUSINESS

What would you like to see more of in the longer term?
Please can you provide some examples on the suggested topics below:

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* 6. Events and festivals. Are there any key periods or themes?

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* 7. Operational Support, cleaning and security

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* 8. Sustainability and community

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* 9. Lobbying and representation

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* 10. Are there any other key strategic priorities for the BID to deliver on your behalf going forward? Please also share any general feedback comments

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Manchester BID

Levy Payer Survey - Please let us know your feedback

Question Title

* 1. Please enter your details

Question Title

* 2. City Centre retailers and restaurants developed the 2018-2023 BID Business Plan. There are currently 5 key focuses that the team is delivering is delivering on your behalf. How important is each to your business on a scale of 1-5

Question Title

* 3. We have increased the number of BID key events and partnership activity, aiming to drive additional footfall and repeat visits, especially during quieter 'dip periods'. (Manchester City Council deliver the Christmas programme and the markets).

Question Title

* 4. The BID works with a PR agency and has extensive promotional partnerships across the city. This gives the BID's events and campaign significant 'free' and wide-reaching coverage worth millions of pounds, all encouraging future visits.

Question Title

* 5. The BID's team of City Hosts, dressed in recognisable uniforms, patrol the shopping area. The BID is also now trialing an increasing level of operational support to businesses, recognising further challenges to council funded services such as street cleaning.

Question Title

* 6. Events and festivals. Are there any key periods or themes?

Question Title

* 7. Operational Support, cleaning and security

Question Title

* 8. Sustainability and community

Question Title

* 9. Lobbying and representation

Question Title

* 10. Are there any other key strategic priorities for the BID to deliver on your behalf going forward? Please also share any general feedback comments

* 2. City Centre retailers and restaurants developed the 2018-2023 BID Business Plan. There are currently 5 key focuses that the team is delivering is delivering on your behalf.
How important is each to your business on a scale of 1-5

* 3. We have increased the number of BID key events and partnership activity, aiming to drive additional footfall and repeat visits, especially during quieter 'dip periods'.
(Manchester City Council deliver the Christmas programme and the markets).