Levy Payer Survey - Please let us know your feedback

As Manchester BID start to plan activities into 2022 and beyond to further support businesses during the Covid-19 recovery, your thoughts and opinions are appreciated to ensure the ‘toolkit’ we offer has the right mix. Please have your say by completing this short 5 min questionnaire, either sending to us electronically or by completing with your BID City Host.

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* 1. Please enter your details

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* 2. City Centre retailers and restaurants developed the 2018-2023 BID Business Plan. There are currently 5 key focuses that the team is delivering is delivering on your behalf. 
How important is each to your business on a scale of 1-5 

  1 - Not at all important 2 - Slightly Important  3 - Important  4 - Fairly Important  5 - Very important
Launching or partnering with major public events in the city centre to attract footfall outside of the Christmas peak e.g. Halloween
Delivering promotional campaigns and partnerships to generate positive PR about the city; attracting more affluent customers.
Delivering a City Host service. These ambassadors patrol the shopping area to help visitors; maintain standards by reporting cleaning/operational issues; and provide information updates for businesses. 
Improving the city centre experience by offering operational support such as additional cleaning and security liaison.
Supporting the BID community with key information and talking to each other.

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* 3. For 2021 - 22 we have increased the number of BID key events and partnership activity, aiming to drive additional footfall and repeat visits, especially during quieter 'dip periods'. 
(Manchester City Council deliver the Christmas programme and the markets).

  1- Not at all Important 2 - Slightly Important  3 - Important  4 - Fairly Important  5- Very Important
Halloween      (Oct 2021)
Chinese  New Year (Feb 2022)
MCR Student Shopping (April 2022)
MCR Flower Show (May/June 2022 Jubilee)
BID Mystery Shopping  & Awards  (May/June 2022)
Manchester Pride (Aug 2022)
MCR Student Shopping (Sept 2022)

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* 4. The BID works with a PR agency and has extensive promotional partnerships across the city. This gives the BID's events and campaign significant 'free' and wide-reaching coverage worth millions of pounds, all encouraging future visits.

  1 - Not at all Important 2- Slightly Important  3 - Important  4 - Fairly Important  5 - Very Important
The BID funds a strategic partnership with Visit Manchester to help promote events and campaigns online across the UK and internationally.
Amplifying BID promotions by working in partnership with the City Council, Metrolink/TfGM and other bodies.
As no 2021 'Christmas Light 'Switch On' the BID will feature themed street performances on Saturday 13th Nov (Markets open Friday 12th Nov) 

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* 5. The BID's team of City Hosts, dressed in recognisable uniforms, patrol the shopping area. The BID is also now trialing an increasing level of operational support to businesses, recognising further challenges to council funded services such as street cleaning. 

  1 - Not at all important 2 - Slightly Important  3 - Important  4 - Fairly Important  5 - Very Important
City Hosts work 363 days a year, giving detailed help and a warm welcome to UK and international visitors. Some hosts are multi-lingual
The City Hosts regularly make visits into BID stores to share the latest news on BID events, transport and city updates.
City Hosts now focus on daily reporting of issues to the new BID funded cleaning team (launched October 2021) which can respond more quickly with additional street washing and litter picking. 
DEVELOPING A LONGER TERM RECOVERY STRATEGY, WHAT ARE THE KEY PRIORITIES FOR YOUR BUSINESS

What would you like to see more of in the longer term?
Please can you provide some examples on the suggested topics below: 

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* 6. Events and festivals. Are there any key items?

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* 7. Operational Support, cleaning and security

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* 8. Sustainability and community

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* 9. Lobbying and representation

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* 10. Are there any other key strategic priorities for the BID to deliver on your behalf going forward? Please also share any general feedback comments

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