Volvo Penta Service, Cornwall Question Title * 1. Please enter your surname or boat's name and location Question Title * 2. How likely is it that you would recommend Falmouth Yacht Brokers (FYB Marine) to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 3. How well did our Volvo Penta service or specific job request meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 4. How would you rate the product knowledge of your Volvo Penta dealer? Excellent Above average Average Below average Poor Question Title * 5. How would you rate the quality of the service from your Volvo Penta dealer? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 6. Did you receive sufficient feedback after your service, on the task carried out and any other issues found with the Volvo Penta installation? Yes, by email Yes by phone Yes by text Yes in person No Question Title * 7. Was the Volvo Penta engineer presentable and helpful? Yes, No I was not present during the service Question Title * 8. Was the Volvo Penta vehicle clean and tidy? Yes No Question Title * 9. Did the Volvo Penta engineer discuss the benefits of Expresslube Fuel Bug treatment to prevent diesel bug growth in your fuel tank? Yes No I already use a treatment Question Title * 10. How could we improve our Volvo Penta service to you? Done