Community Diagnostic Services Patient Insight Survey

Your views on medical test services in Manchester and Trafford

In Manchester and Trafford, the NHS are looking to develop Community Diagnostic Centres.

Community diagnostic centres will bring medical tests closer to home.

By diagnostic tests we mean, blood tests, x-rays, scans for example.

They will help people get earlier and quicker test results and will reduce the number of appointments you need as multiple tests can be done on the same day.

We are keen to hear from you if you have any experience of having medical tests whether in a GP Practice or health centre, in a hospital, or in a mobile testing unit. We want to understand what is important to you when you receive medical test services and how you think we can make the testing services better.

We have also asked some equality monitoring questions so that we can check whether our services are meeting the needs of all our local communities.

If you have any questions about this survey or the development of Community Diagnostic Centres, please contact sarahtranter@nhs.net or call Val Bayliss-Brideaux on 07814 067318

Please also contact us if you would like help and support in completing this questionnaire.

Thank You.

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* 1. I am

completing on behalf of myself as a patient

a carer or family member and completing this survey on behalf of someone else

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* 2. Which testing service(s) have you used? Please tick all that apply.

Blood tests

Scans such as MRI, CT

X-ray

Other (please specify)

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* 3. Where did you have your tests?

GP Practice

Health Centre

Hospital

Mobile Unit

Community Centre

Other (please specify)

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* 4. Was your appointment convenient and easy to get to?

Yes

Any further details:

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* 5. How long did you wait for your test appointment?

less than 2 weeks

2 - 4 weeks

4 - 8 weeks

8 - 12 weeks

Other (please specify)

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* 6. How long did you wait for your test results?

less than 2 weeks

2 - 4 weeks

4 - 8 weeks

8 - 12 weeks

Other (please specify)

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* 7. If you did not attend your test appointment what was the reason for this?

I had forgotten my appointment

I couldn't get there I don't own a car

I couldn't get there I am unable to use public transport

Caring responsibilities

Unable to have time off work

Had another appointment

I was unwell

Language barrier

Other (please specify)

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* 8. Please tell us about your experience and what went well and what could be improved

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* 9. Were you given enough information about the tests and why they were needed to help make the decision to attend?

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* 10. From your experience of this test appointment, is there anything that could be better?

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* 11. What is most important to you when attending these test appointment?

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* 12. Anything else you think we should consider about medical testing services from a patient's point of view?

Thank you for taking the time to complete this survey. Your feedback is extremely important in helping to improve the community diagnostic centres.

And now, a few questions about you. Your answers will help us to monitor responses in accordance with the protected characteristics

Please note, this survey will be confidential and you will not be identified by the information you share.

Your details will not be shared.

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* 13. Your age

16 or under

17 - 24

25 - 34

35 - 44

45 - 54

55 - 64

65 - 74

75 - 84

85 or over

Prefer not to say

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* 14. How would you describe your gender?

Man (including trans man)

Woman (including trans woman)

Non-binary; someone who identifies as neither a man or a woman

Prefer not to say

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* 15. How would you describe your sexual orientation?

Heterosexual/ Straight

Gay

Lesbian

Bisexual

Prefer not to say

Other (please specify)

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* 16. Please chose the category that best describes your level of disability

No disability

Wheelchair user

Hearing impairment

Mental health

Learning disability

Visual Impairment

Physical impairment

Multiple impairments

Speech impairment

Prefer not to say

Other (please specify)

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* 17. Please enter the first part of your postcode

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* 18. How would you describe your ethnic group?

White British

White Irish

East European

Gypsy/ Roma/ Traveller

White Other

Mixed White/ Black African

Mixed White/ Black Caribbean

Mixed White/ Asian

Mixed Other

Asian or Asian British - Indian

Asian or Asian British - Pakistani

Asian or Asian British - Bangladeshi

Asian or Asian British - Other

Black or Black British - Caribbean

Black or Black British - African

Black or Black British - Other

Chinese

Any other ethnic group

Prefer not to say

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* 19. How would you describe your religious beliefs?

No religion

Christian, including Church of England, Catholic, Protestant and all other Christian denominations

Jewish

Muslim

Buddhist

Sikh

Hindu

Prefer not to say

Other (please specify)

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* 20. Are you a carer? Do you look after or give help or support to family members, friends, neighbours or others because of either

A carer is someone of any age who supports, unwaged, a relative, partner, or friend who due to physical or mental illness, disability or frailty, or addiction could not manage without that support

a long term physical or mental ill health/ disability

problems related to old age

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* 21. If you answered yes to the above question, please tick the appropriate answer below

Yes, 1- 9 hours a week

Yes, 20 - 49 hours a week

Yes, more than 50 hours a week

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* 22. Are you a Military Veteran

Yes

We will be setting up a patient focus group in the near future, please provide your email or postal address in the box below if you would like to be part of that group.

Your contact information will only be used to provide you with information about this work and you can opt out from receiving this information at any time by e-mailing sarahtranter@nhs.net

Community Diagnostic Services Patient Insight Survey

Your views on medical test services in Manchester and Trafford

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* 1. I am

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* 2. Which testing service(s) have you used? Please tick all that apply.

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* 3. Where did you have your tests?

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* 4. Was your appointment convenient and easy to get to?

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* 5. How long did you wait for your test appointment?

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* 6. How long did you wait for your test results?

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* 7. If you did not attend your test appointment what was the reason for this?

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* 8. Please tell us about your experience and what went well and what could be improved

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* 9. Were you given enough information about the tests and why they were needed to help make the decision to attend?

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* 10. From your experience of this test appointment, is there anything that could be better?

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* 11. What is most important to you when attending these test appointment?

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* 12. Anything else you think we should consider about medical testing services from a patient's point of view?

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* 13. Your age

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* 14. How would you describe your gender?

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* 15. How would you describe your sexual orientation?

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* 16. Please chose the category that best describes your level of disability

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* 17. Please enter the first part of your postcode

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* 18. How would you describe your ethnic group?

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* 19. How would you describe your religious beliefs?

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* 21. If you answered yes to the above question, please tick the appropriate answer below

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* 22. Are you a Military Veteran

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* 23. I would like to be contacted in the future via this email or postal address