Richmond Borough Parent Carers Have Your Say

Our survey is completely confidential. Your answers are always anonymous.
 
Croft Cottage is a purpose-built 2-bed facility that serves children from 8 to 18 years with severe, complex or profound Special Needs, and is the ONLY overnight respite centre within the Borough of Richmond.

Previously set to close on 23/04/2017, with support from parent carers, local charities, Councillors and MPs, Friends Of Croft Cottage were able to persuade Achieving For Children (AFC - who run Children's Services for the Local Authorities in Richmond AND Kingston) to keep it open for 18 months whilst required parent consultations take place.

We are grateful for this reprieve and to everybody who worked to achieve it - including Denise Carr (Richmond MENCAP), Councillor Paul Hodgins (Strategic Cabinet Member for Children’s Services & Schools, now Leader of Richmond Council) and Rob Henderson (Joint Chief Executive & Director of Children’s Services at AFC) 
 
Croft Cottage runs Thursday pm to Monday am 50 weeks a year. Children are supported at all times by fully trained experienced staff. Its smaller size offers a pleasant home-from-home environment and high priority is placed on organising interesting and stimulating trips for the children during their stay. Under the current service providers, Enhanceable, Croft Cottage has a Good OFSTED rating.

Croft Cottage's location next to The Croft Centre in Windham Road, Kew, where Crofters After-School, Saturday and Holiday Clubs for Special Needs children are held, also means that children's allocations can be seamlessly combined. 
 
AFC are building a new facility at Moor Lane, Chessington. Their plan is for overnight respite to be provided there from Autumn 2018 instead of Croft Cottage and other Out Of Borough (OoB) facilities. Shared with the Borough of Kingston, of the proposed 8 beds only 3 will be for children from Richmond. 

Friends Of Croft Cottage believe that some children's needs are better met by a smaller, cosier, more intimate, quieter, facility than one that will have 8 children at a time with the number of support staff required and associated background noise etc.

We hope to demonstrate from this survey that based on current and future demand, there is a need to keep Croft Cottage running ALONGSIDE the new Moor Lane facility.

Please study the Criteria below and then fill out the Survey, giving any extra insights where you can. Thank you!

To qualify for support from the Integrated Service for Children with Disabilities (ISCD) team your child must have profound or severe needs in 2 of the following areas:

Health
Education
Communication
Behaviour associated with a disability
Family and Social Relationships
Self-care
Visual or Hearing Impairments
Safety or Mobility

A Social or Family Support Worker can then carry out an assessment and establish whether your family would benefit from Overnight Short Breaks.
 
Please follow these links for more detailed information about the Criteria and Short Breaks in general.

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* 1. Do you already receive support and services from the Integrated Service for Children with Disabilities (ISCD) team via a Social or Family Support Worker?

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* 2. If not, and having read the criteria, do you think your child/family could be entitled to support and services (i.e. overnight short breaks / respite) from the ISCD team?

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* 3. Before this survey, had you heard about Croft Cottage overnight short breaks / respite service?

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* 4. If you are receiving overnight short breaks / respite for your child, where do they currently go? (For more info about each site please click the link under the street address)

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* 5. If you don't currently access an overnight short break / respite service, would you accept if it was offered by Social Services?

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* 6. Is it important for families of children with Special Needs in Richmond to have a choice of local overnight short break / respite options that suit their children in different ways?

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* 7. Would you prefer to have an element of choice in the dates you receive overnight short breaks / respite, or be allocated them?

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* 8. We know that lots of different factors come into the decision of a family to take up overnight respite care, such as the nature of the facility offered, staffing, activities and distance to travel (especially if incorporating into any existing school transport arrangements). It has been suggested that when the facility at Moor Lane is built, contracts with organisations running the other Out of Borough facilities will cease.

If you were offered respite care for your child, which facility would you prefer to use?

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* 9. How old is your child?

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* 10. Where does your family live?

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