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* 1. Property ID (staff or customer to complete)

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* 2. What’s the most important thing you want to see from a repairs service? Please pick any from the list.

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* 3. MSV assign a life to each component we replace, for example we expect a kitchen to last at least 20 years.  We use lifecycles to plan and budget. Our lifecycles are shown below.
 
 Component  MSV Lifecycle
 Bathrooms 25
 Roof 50-80
 Boilers - domestic 15
 Central heating 30
 Rewiring 30
 External doors 20
 Kitchens 20 
 Windows 30 

We would like your views on this. Please click on the arrow and select an option. 

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* 4. Do you think the lifecycle for bathrooms is too long?  Please click on the arrow and select an option.

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* 5. Do you think the lifecycle for roofs is too long?  Please click on the arrow and select an option.

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* 6. Do you think the lifecycle for boilers - domestic is too long?  Please click on the arrow and select an option.

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* 7. Do you think the lifecycle for central heating is too long?  Please click on the arrow and select an option.

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* 8. Do you think the lifecycle for rewiring is too long?  Please click on the arrow and select an option.

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* 9. Do you think the lifecycle for external doors is too long?  Please click on the arrow and select an option.

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* 10. Do you think the lifecycle for kitchens is too long?  Please click on the arrow and select an option.

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* 11. Do you think the lifecycle for windows is too long?  Please click on the arrow and select an option.

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* 12. Do you think the lifecycles should be based on the type of property, for example a kitchen in a larger family property should have a shorter lifecycle than a kitchen in a one bedroom flat?

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* 13. If you had to pick one issue, that’s the most important for you as far as the condition of your home is concerned, what would it be?

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* 14. What do you think we should take into account when we decide whether we invest in a home or sell it?

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* 15. In terms of building related Health & Safety, what is your biggest concern? Please rate 1 to 4 with 1 being the highest priority by clicking on the arrow and select an option.

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* 16. Please choose your priorities for areas of investment:  Please rate from 1 to 4, with 1 being the most important by clicking on the arrow and select an option.

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