Thomas Graham’s Customer Service Survey Question Title * 1. Please tell us which Thomas Graham shop you visit the most? Carlisle Egremont Kendal Morecambe Question Title * 2. How would you rate the quality of the Thomas Graham's service? Excellent Above average Below average Poor Question Title * 3. How knowledgeable would you rate Thomas Graham's staff? Extremely knowledgeable Very knowledgeable Not so knowledgeable Not at all knowledgeable Question Title * 4. How often do you shop in Thomas Grahams? Daily Weekly Monthly Occasionally Question Title * 5. How would you describe the shopping environment of Thomas Grahams? (Choose as many as you feel applies) Welcoming Confusing Friendly Clean & Tidy Intimidating Efficient Slow Enjoyable Other (Feedback Section) Question Title * 6. How easy do you find Thomas Grahams to use? Extremely easy Very easy Slightly easy Not at all easy Question Title * 7. How would you rate the value for money of the Thomas Graham's products? Excellent Above average Below average Poor Question Title * 8. How would you rate our performance against our competitors? Excellent Above Average Average Below Average Poor Question Title * 9. How likely is it that you would recommend Thomas Graham's to a friend or colleague? Extremely likely Likely Unlikely Not at all likely Question Title * 10. Please would you share anything that you feel Thomas Graham's could change to improve their service? Done