Are you a Greenwich resident? Share your experience of telephone and online health consultations

Introduction

About this survey

As a result of the Coronavirus pandemic, health care support is increasingly accessed and received using telephone, online and digital technology. We want to know your experience of using these methods to get health and care advice from Greenwich GPs, or from a healthcare practitioner at a clinic or hospital.

Please take five minutes to share your views.

Your responses will be anonymous unless you choose to provide your contact details at the end.

If you'd prefer to speak to us to share you experience, email us at 'info@healthwatchgreenwich.co.uk' and we will contact you.

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* Consent to store data

I give permission for my response to be stored on Healthwatch Greenwich's database.

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* What service would you like to talk to us about?

NHS Mental health care e.g. community mental health, mental health crisis service, child and adolescent mental health services

NHS Hospital care e.g. accident and emergency, inpatient care, outpatient clinics, complaints

Social care e.g. hospice services, care homes, and home care

Community support services eg: advocacy, safeguarding

NHS Dental services

NHS Pharmacy services

NHS GP services

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* Please tell us your experience of telephone and online consultations. Please describe the tools used (i.e. e-consult, email, telephone, video conferencing, web chat) and why it did, or why it did not work for you?

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* If there was one thing you could change about your experience and the digital tools used - what would it be?

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* Please share any other comments you have below:

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* You can find out more about Healthwatch Greenwich and what we do at https://healthwatchgreenwich.co.uk/. If you would like to receive our newsletter, please add your email below.