* 1. How long have you been a customer of Hills Quarry Products?

* 2. Which of the following products/services have you purchased from Hills Quarry Products (tick as many as applicable)?

* 3. How would you rate the quality of the products you selected in Q2? (Very poor quality 1 – 10 Very good quality)

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Rating

* 4. Overall, how would you rate the quality of your customer service experience? (Very poor quality 1 – 10 Very good quality)

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Rating

* 5. On average how long does it take for us to respond to an email enquiry?

* 6. On average how long does it take for us to answer the phone?

* 7. Overall, how would you rate your experience dealing with Hills? (Very difficult 1 – 10 very easy)

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Rating

* 8. How likely are you to purchase from Hills Quarry Products in the future? (Very unlikely 1 – 10 very likely)

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Rating

* 9. How likely is it that you would recommend Hills Quarry Products to a friend or colleague? (Very unlikely 1 – 10 very likely)

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Rating

* 10. Please add any additional comments here e.g. what do you think Hills Quarry Products does well and what could they improve on?

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