CAFE Disabled Supporters Association (DSA) Survey

Level Playing Field is working with our European partner's CAFE with a research project that aims to better understand the work that Disabled Supporters Associations (DSAs) undertake across Europe to help improve access and inclusion at their clubs.

The research would also like to know any recent achievements and challenges DSAs may have encountered.

The final objective of this survey is to see how Level Playing Field and CAFE can support existing DSAs in improving access and inclusion at their respective clubs and beyond.

The user-led feedback received from DSAs in this research project will help produce a detailed report to share with all stakeholders and create guidance documents for new and existing DSAs.

Alternative formats of the survey are available on request. Please email info@levelplayingfield.org.uk.

Section 1: DSA Information

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* 1. DSA Information

DSA Name:

Point of contact name

Position within DSA

Contact Email Address

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* 2. Is the DSA happy to be contacted by Level Playing Field on CAFE's behalf for further information on the answers provided in this survey?

Yes

Section 2: About your DSA and its aims/objectives

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* 3. When was your DSA established?

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* 4. Approximately how many members does your DSA have?

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* 5. Does your DSA represent the following differently disabled supporters? Please tick all that apply:

Wheelchair users

Supporters with limited or reduced mobility (non-wheelchair users)

Intellectually disabled supporters (i.e Down Syndrome, Fragile X Syndrome)

Neurodivergent disabled supporters (i.e autism, dyslexia, ADHD)

Deaf and hard of hearing supporters

Blind and partially sighted supporters

Supporters with mental health issues (i.e bipolar, schizophrenia or post-traumatic stress disorder)

Supporters with long-term health conditions (i.e asthma, diabetes, cancer, chronic pain, heart conditions, long covid)

Other (please specify)

None of the above

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* 6. Does your DSA represent any non-disabled members? (i.e personal assistance, parent of a disabled child, a friend of a disabled fan etc)

Yes

If yes, please give examples of the non-disabled members you have:

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* 7. How often does your DSA committee meet? Please tick all that apply

Weekly

Fortnightly

Monthly

Bi-monthly

Quarterly

Half-yearly

Annually

Other (please specify)

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* 8. Please use the space below to tell us the reasons behind establishing your DSA?

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* 9. Please tell us more about the main aims / objectives of your DSA?

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* 10. Please use the space below to tell us how your DSA was created. (i.e. did you present your ideas to the club, did the club reach out to fans to ask you to set up a DSA)

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* 11. Please use the space below to let us know of any difficulties faced during the creation process of your DSA, and how these were overcome?

Section 3: DSA successes and challenges

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* 12. Please use the space below to tell us about any recent changes (within the previous 12-24 months) that have been implemented at your club because of requests from or consultation with your DSA?

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* 13. What challenges, if any, have you faced as a DSA, and how have they been overcome?

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* 14. What benefits do you think there is for disabled supporters and clubs in having a DSA at their club?

Section 4: Relationship with your club and other organisations

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* 15. Please use the space below to provide us with more detail to describe the relationship between your DSA and your club

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* 16. What is your club's current level of support provided to your DSA?

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* 17. Who are the main points of contact your DSA regularly liaises with at your club? Please tick all that apply:

Disability Access Officer (DAO)

Disability Liaison Officer (DLO)

Supporter Liaison Officer (SLO)

Ticket Office staff

Matchday Operations staff

Stadium Security and Safety staff

Corporate Social Responsibility (CSR) / Football Social Responsibility (FSR) staff

Club foundation / charity staff

I dont know

Other (please specify)

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* 18. Does your DSA have any links with other DSAs, local disability NGOs and voluntary organisations?

Yes

If you answered no, please skip to section 5.

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* 19. Please provide examples of the other DSAs, local disability NGOs and voluntary organisations you have worked with or are continuing to work with:

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* 20. Please use the space below to explain how beneficial the links established with other DSAs, local disability NGOs, and voluntary organisations have been to your DSA

Section 5: Website and Social Media - If your DSA has no social media accounts or a website, please go to section 6.

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* 21. Does your DSA have its own website?

Yes

If yes, please provied the webiste address

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* 22. Does your DSA have any of the following social media accounts? Please tick all that apply.

Twitter

Facebook

Instagram

Other (please specify)

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* 23. If you answered yes to any of the above, please share details of each social media account i.e Twitter handle, Facebook username etc

Section 6: Advice to other DSAs

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* 24. What advice would you give to disabled supporters who want to establish a DSA at their own club?

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* 25. If your club plays in UEFA competitions: What additional support could CAFE provide to your DSA going forward?

Level Playing Field Newsletter and Membership

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* 26. If you would like to receive our Level Playing Field fan's newsletter and an invitation to become a member (both free of charge), then please provide your name and email below. They will only be used for this purpose.

Name

Email Address

Data protection:
Your participation is entirely voluntary, and all responses will be regarded as strictly confidential.

Level Playing Field and CAFE may use some of the questionnaire responses in future publications, but no comment published will be attributable to the respondents.

Level Playing Field may contact you on CAFE behalf to discuss your responses in further detail.

For more information about the survey or how your data will be processed, don't hesitate to get in touch via info@levelplayingfield.org.uk.