Blackpool Transport Online Ticket Survey

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* 1. Please select your age.

(16-24)

(25-33)

(34-42)

(43-50)

(51 or older)

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* 2. How often do you purchase Blackpool Transport tickets?

Weekly

Monthly (every 1-3)

Monthly (every 4-12)

Monthly (every 13+)

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* 3. Please select the type of online ticket that you purchase.

1 day

3 day

7 day

Monthly

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* 4. When you purchase online tickets do you purchase them on a smartphone or desktop?

Smartphone

Desktop

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* 5. What is your primary reason for purchasing tickets online?

Convenience

Security

Prefer to be prepared

Wasn't aware they can be purchased at PayPoint outlets/on the bus/on the mobile app

Other (please specify)

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* 6. Typically, how long does it take you to purchase online tickets?

(1-3 minutes)

(4-7 minutes)

(8 minutes+)

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* 7. Are you aware of the Blackpool Transport mobile tickets app?

Yes

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* 8. If you selected yes, are you aware the mobile tickets can save you money?

Yes

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* 9. Are you aware that tickets can be purchased on the bus?

Yes

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* 10. Are you aware that tickets can be purchased at local PayPoint outlets?

Yes

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* 11. Do you know the locations of the PayPoint outlets across Blackpool and the surrounding areas?

Yes

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* 12. Have you ever wanted to purchase an online ticket but been unable to wait 5 days for it to arrive?

Yes

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* 13. Is having to purchase an online ticket 5 days in advance an efficient enough service for you?

Yes

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100% of survey complete.