AQS Peer Review Online Platform survey

The Advice Services Alliance is considering offering a Peer Review Online Platform (PROP) for advice organisations. By "peer review" we mean an independent file review to examine the quality and accuracy of advice giving undertaken by a practitioner with the appropriate skills and experience to judge. Independent review on the quality of advice given is a requirement of the Advice Quality Standard (E2). Some organisations fulfill this by undertaking peer reviews.

How such a process would work is described in a short background paper at  AQS - Proposal for Peer Review Online Platform. We believe that an online peer review system would help advice agencies to manage and develop the quality of advice delivered, give a level of assurance to advice funders and help to ensure a consistency of advice to our communities. It will also help smaller advice organisations more easily achieve the requirements of the AQS.

Through this survey, we would like to know your views. Thank you for your help through the completion of this survey.

If you 'agree' to question 20 you will be entered into a draw for five prizes worth £50. You will be able to select what prize you receive. In addition, the first 20 (agreeing) participants to complete this survey will receive the University of Bristol's new research book, Advising in Austerity Reflections on challenging times for advice agencies.

This survey should take roughly 8-10 minutes.

Closing date: 5:00pm, 28th February 2018.

Sections: About You (Q1-4), Value of Peer Review (Q5-14), Interest in Proposal (Q15-19), Agreement (Q20)

* 1. Basic information

* 2. Are you a member of any advice network?

* 3. Do you currently hold the Advice Quality Standard? 

* 4. Do you currently hold any other quality standard?

* 5. How important do you think it is for an advice service to have an independent review system?

* 6. How useful do you think a centrally organised peer review system would be to your agency?

* 7. How useful do you think it would be if it were online/web-based?

* 8. How relevant would having evidence of peer review be to your agency in making funding bids?

* 9. How do you currently check the quality of advice given?

* 10. How often do you undertake quality checks?

* 11. On average, what percentage of files are checked during a quality check?

* 12. On average, how many files are checked during a quality check?

* 13. How do you currently store casework?

* 14. How confident are you about your organisation’s case supervision systems?

* 15. Would you expect your agency to take part in an online peer based quality system?

* 16. Would you be interested in any one from your organisation becoming a peer reviewer?

* 17. Do you have any thoughts or comments about this proposal which would be useful for us to take into account?

* 18. Please share any concerns or issues about this proposal to address

* 19. Would you be interested in the pilot, either in an advisory capacity or as part of the testing (or both)?

* 20. Click agree below to enter prize draw!

(We will need to share your contact and address details with others to get the prize to you)

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