SurveyMonkey Powered Online Survey

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* 1. Which of our brands have you heard of? Select all that apply

GolfNow

iSeekGolf

GolfPass

NBC Sports

Golf Channel

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* 2. Where did you hear about us?

I previously used Qantas Golf Club

I am a Qantas Frequent Flyer

I played in the Qantas Challenge Series

I played in the Golf Am Tour Series

Google/search engine

Social media

Friends/family

From a golf club

Other (please specify)

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* 3. How many times have you booked a tee time with us?

Never

Once

2 - 3 times

4 - 5 times

6 - 7 times

8 or more times

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* 4. Have you ever booked online through another tee time provider? If yes, with whom did you book?

Yes. Please tell us other tee time providers with whom you have booked?

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* 5. Which of the following best describes why you don't book with us more often?
(Select all that apply)

I couldn't find the courses I was looking for

I don't want to pay a booking fee

I didn't know I could book tee times online

I use GolfNow & iSeekGolf to research courses

I don't like the user experience

I thought the quality of courses on offer was poor

I'm a club member and only book visitor rounds occasionally

I thought the tee times were too expensive

I prefer to buy tee time vouchers for later use

I only book when I have a promotional code to use

I prefer to book via phone call

I play as part of a 4-ball and we take turns booking

I only play golf occasionally

I couldn't find courses near me

Other (please specify)

None of the above

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* 6. Which of the following best describes why you don't book with us more often?
(Select all that apply)

I thought the tee times were too expensive

I couldn't find the courses I was looking for

I couldn't find courses near me

I didn't know I could book tee times online

I'm a club member and only book visitor rounds occasionally

I use GolfNow & iSeekGolf to research courses

I thought the quality of courses on offer was poor

I only play golf occasionally

I don't like the user experience

I don't want to pay a booking fee

I only book when I have a promotional code to use

I prefer to book via phone call

I prefer to buy tee time vouchers for later use

I play as part of a 4-ball and we take turns booking

Other (please specify)

None of the above

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* 7. What would encourage you to book more frequently with us?
(Select all that apply)

Better tee time availability

A loyalty program for repeat bookings

Improved app/website user experience

The ability to book carts and equipment

Promo codes/discounts

Waived booking fees

More courses in my area

More availability of Hot Deals tee times

More information on courses

Other (please specify)

None of the above

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* 8. How far do you typically travel to play golf?

Less than 10km

10-25km

26-50km

More than 50km

I sometimes travel interstate to play golf

I regularly travel interstate to play golf

Other (please specify)

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* 9. What green fee price range best suits you?

$10-25

$26-50

$51-70

$70+

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* 10. What time of day do you prefer to play golf?

Before 9am

9am-noon

noon-2pm

2-3.30pm

After 3.30pm

Other (please specify)

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* 11. Do you prefer to play 9 or 18 holes?

9-holes

18-holes

Other (please specify)

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* 12. What products/services are you most interested in purchasing? Select all that apply

Tee time and meal deal packages

Tee time and buggy packages

GolfPass subscription

Tee times at golf courses

Domestic golf trips

Wine cases through our partners

International golf trips

Other (please specify)

None of the above

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* 1. Which of our brands have you heard of? Select all that apply

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* 2. Where did you hear about us?

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* 3. How many times have you booked a tee time with us?

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* 4. Have you ever booked online through another tee time provider? If yes, with whom did you book?

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* 5. Which of the following best describes why you don't book with us more often? (Select all that apply)

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* 6. Which of the following best describes why you don't book with us more often? (Select all that apply)

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* 7. What would encourage you to book more frequently with us? (Select all that apply)

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* 8. How far do you typically travel to play golf?

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* 9. What green fee price range best suits you?

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* 10. What time of day do you prefer to play golf?

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* 11. Do you prefer to play 9 or 18 holes?

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* 12. What products/services are you most interested in purchasing? Select all that apply

* 5. Which of the following best describes why you don't book with us more often?
(Select all that apply)

* 6. Which of the following best describes why you don't book with us more often?
(Select all that apply)

* 7. What would encourage you to book more frequently with us?
(Select all that apply)