Consumer education priorities

What are the most important things clients often don't know?

The CLC is ramping up its work to educate consumers about the conveyancing process - what they should expect from their conveyancer and what they will need to do during a transaction.

To help focus our efforts, we’d like to know what conveyancers think their clients should know more about than they currently do before they embark on a property transaction.

We’ve had some suggestions, and we would like you to rank these in order of importance please. There’s also space at the end for you to make your own suggestions.

Question Title

* 1. Please rank the following four consumer awareness issues in order of how important it is to address them through our consumer information work. 1 is most important and 4 is least important.

Fraud awareness – email security, imposter fraud etc

Transaction length – why conveyancing takes time and why that’s in the client’s interest

Availability and source of funds – why the funds need to be lined up and why AML checks are important

Mortgage lenders’ strict title requirements – need to be clear, impact on transaction times

Question Title

* 1. Please rank the following four consumer awareness issues in order of how important it is to address them through our consumer information work. 1 is most important and 4 is least important.

Question Title

* 2. What other issues do you think need to be promoted more to clients?