Emotivate App Development Survey - Patients/Service Users

We Need Your Help!

Self injury Support is a UK-wide support service with 30 years experience in offering support and training around self-harm.

A key issue we have consistently come across in training is a lack of knowledge confidence in health and social care in supporting people who respond with strong emotions and are very distressed.

As part of our training programme we are looking to develop an app to support staff across health and social care to feel more equipped to respond to people in these situations.

We'd really appreciate a few moment of your time to let us know what you think would be useful in the app, based on your experiences of emotional support (or absence of it) from health and social care staff.

All answers are anonymous and will be separated from any contact information you choose to give us.

Thank you so much

Self injury Support

www.selfinjurysupport.org.uk

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* 1. Which type of health and social care service(s) have you used? Please choose the one you have used the most

General Health - Hospital

General Health - Community

Mental Health - Hospital

Mental Health - Community

GPs

Social Care

Prison and Probation

Maternity Services

Voluntary Sector Support

Other (please specify)

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* 2. In general how comfortable/confident do you feel staff have felt supporting you if you have been

	Not at all comfortable	A bit uncomfortable	Reasonably comfortable	Quite comfortable	Totally comfortable
extremely distressed and talking about self harm or suicide	extremely distressed and talking about self harm or suicide Not at all comfortable	extremely distressed and talking about self harm or suicide A bit uncomfortable	extremely distressed and talking about self harm or suicide Reasonably comfortable	extremely distressed and talking about self harm or suicide Quite comfortable	extremely distressed and talking about self harm or suicide Totally comfortable
angry or very upset	angry or very upset Not at all comfortable	angry or very upset A bit uncomfortable	angry or very upset Reasonably comfortable	angry or very upset Quite comfortable	angry or very upset Totally comfortable
extremely uncommunicative	extremely uncommunicative Not at all comfortable	extremely uncommunicative A bit uncomfortable	extremely uncommunicative Reasonably comfortable	extremely uncommunicative Quite comfortable	extremely uncommunicative Totally comfortable

Can you say more about why you chose those answers?

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* 3. Do you feel that supporting patients/clients with their emotional/mental health is part of roles across health and social care - not just in mental health services?

Yes

Maybe

Could you say more about why you gave this answer?

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* 4. Which skills or knowledge would you like staff to have to improve their ability to support patients/clients with their emotional/mental health?

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* 5. What do you think gets in the way of staff being able to support patients/clients with their emotional/mental health?

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* 6. Do you feel that being able to look after their own emotional/mental health is relevant to staff offering support to patients/clients?

Yes

Maybe

Could you explain why you gave this answer?

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* 7. What key things would you want staff to know/learn about in terms of supporting emotional/mental health?

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* 8. Would you be interested in taking part in discussion groups or a pilot trial to develop the app?

Yes

If you answered yes please leave your name and email address here

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* 9. Do you have any other thoughts or ideas about what you would like to see in an app focusing on emotional/mental wellbeing for both staff and patients/clients?