Understanding what's important to you

We want to find out the important areas where you want us to focus on now and in the future. This way we can ensure we offer you the best possible service and invest your money in the areas that matter most to you.
The questions in this survey are about the clean water services we provide to you (i.e. the water that comes through your taps) and should take less than 10 minutes to complete.

A big thank you in advance for your feedback.

Please be aware that the prize draw for one chance to win £100 in Love2Shop vouchers ended on the 28th September.

The first few questions are about you so that we can better understand your feedback.

Question Title

* 1. Firstly, which of the following best describes your current situation?