Customer Satisfaction Survey Template

Question Title

* 1. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 3. Which of the following words would you use to describe Professional Indemnity Product? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

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* 4. How would you rate the value for money of the product?

Excellent

Above average

Average

Below average

Poor

Question Title

* 5. How responsive have we been to your questions or concerns about PI Product?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 6. How long have you been a customer of our company?

This is my first purchase

Less than six months

Six months to a year

1 - 2 years

3 or more years

I haven't made a purchase yet

Question Title

* 7. How likely are you to purchase any of our product again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 8. Have you found any issues with out fire safety exclusion?

Yes

If Yes, please specify

Customer Satisfaction Survey Template

Question Title

* 1. How likely is it that you would recommend this company to a friend or colleague?

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Question Title

* 3. Which of the following words would you use to describe Professional Indemnity Product? Select all that apply.

Question Title

* 4. How would you rate the value for money of the product?

Question Title

* 5. How responsive have we been to your questions or concerns about PI Product?

Question Title

* 6. How long have you been a customer of our company?

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* 7. How likely are you to purchase any of our product again?

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* 8. Have you found any issues with out fire safety exclusion?

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* 9. Have you found any practicality issues with our basement / pool excess / exclusions?

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* 10. Do you have any other comments, questions, or concerns?