Lighthouse Capital Project Evaluation Survey 2017

General Experience of Lighthouse

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* 1. Please select the following options which best relate to you as a user of Lighthouse

Private hirer

Artist

Member of staff or volunteer

Customer

Business partner

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* 2. Please rate your general experience of Lighthouse in the following areas:

	1 (POOR)	2	3 (NEUTRAL)	4	5 (EXCELLENT)
Welcome / Ambience	Welcome / Ambience 1 (POOR)	Welcome / Ambience 2	Welcome / Ambience 3 (NEUTRAL)	Welcome / Ambience 4	Welcome / Ambience 5 (EXCELLENT)
Customer Service	Customer Service 1 (POOR)	Customer Service 2	Customer Service 3 (NEUTRAL)	Customer Service 4	Customer Service 5 (EXCELLENT)
Ticket Office	Ticket Office 1 (POOR)	Ticket Office 2	Ticket Office 3 (NEUTRAL)	Ticket Office 4	Ticket Office 5 (EXCELLENT)
Website	Website 1 (POOR)	Website 2	Website 3 (NEUTRAL)	Website 4	Website 5 (EXCELLENT)
Quality of events	Quality of events 1 (POOR)	Quality of events 2	Quality of events 3 (NEUTRAL)	Quality of events 4	Quality of events 5 (EXCELLENT)

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* 3. Please comment further if required