Introduction: Analysing your existing Operations Management abilities
We will use this Skills Analysis to help shape your planned programme and identify areas where we can offer additional support or apply an amended programme. Where you have pre-existing skills we will stretch and challenge to further develop your abilities with the overall objective of completing the programme at a distinction level.
If English is not your first language and you are having difficulties understanding the questions, feel free to use a translating tool such as Google Translate (here)
An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.
If you do not think your job role or the role you will have when you start the programme is in line with the description above, at the end of the skills analysis you can select that you do not think the programme suits your role. It is still worthwhile answering the questions as it may help us identify future learning opportunities.
