How public libraries in England are engaging with their communities to decrease levels of loneliness

You are invited to complete this survey which will form part of my undergraduate dissertation.

My name is Sharon Wright.  I am an undergraduate student at Aberystwyth University, studying a BSc in Information and library studies by distance learning. As part of my dissertation I am undertaking a research project under the supervision of Dr. Anoush Simon. The project is investigating how public libraries in England are engaging with communities to decrease levels of loneliness and social isolation and improve well-being and social inclusion.

Before completing the survey, it is important that you understand why the research is being conducted and what it will involve. Please take time to read the following information carefully. If any of the information below is unclear or if you would like further information about this research project, please contact me (my contact details can be found at the end of this letter).

The Research Project

The main research questions are: 

How can public libraries in England successfully engage with those within their communities experiencing loneliness and social isolation?

How can public libraries in England promote social inclusion within their communities? 

About You

You should be employed in a public library in England.       

About the survey and your participation

The survey should take around 10-15 minutes to complete.

The closing date for responses is midnight on Friday 23RD August 2019.

You can withdraw your participation and exit the survey at any time.

All information you give will be treated confidentially by the researcher. No individuals will be identified in the results.

Data collected through the survey will be collated and analysed by the researcher.

Your survey responses will be stored confidentially in a secure online environment which is password protected, and only for as long as is necessary to collate, analyse and report on the research and its findings. Only the researcher has access to the password and login details. 

A full report and summary of the research findings will be available via email from myself. 


By completing and submitting the survey questionnaire, you give your consent to participate in the research and final dissertation. That is that -

·         you have read and understood the information in this letter about the study.

·         You can contact me if you have any questions or concerns about the questionnaire or the study.

·         You understand that participation in this study is voluntary and that you are free to withdraw from the study at any time, without giving any reason and without any of your rights being affected.

·         You understand that your responses will be treated confidentially and in confidence by the researcher.

·         You understand that your responses will be treated anonymously.

·         You allow me to use your direct quotes (i.e. statements that you might write on the questionnaire) in the study’s findings.


Sharon Wright

Undergraduate student

BSc Information & Library Studies

Aberystwyth University

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