Membership survey 2018

Thank you for your continued support as a Foundation Trust member for University Hospitals Bristol (UH Bristol). Please take a few minutes to complete this survey of just nine short questions to give us a better understanding of what membership means to you.

Question Title

* 1. In the last 12 months, how have you been involved as a Trust member? Please tick all that apply

I have received the monthly members e-newsletter

I have received Voices magazine by post

I have attended a Health Matters event or the Annual Members Meeting

I have attended a Trust Board meeting or Council of Governors meeting

I have contacted a UH Bristol governor or the membership office

I have stood for election as a governor

I have encouraged a friend, family member or work colleague to join as a member

None of the above

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* 2. What do you find beneficial about being a member? Please tick any that apply

Keeping up to date with news about UH Bristol

Finding out more about the wider NHS

Finding out about volunteering opportunities

Voting for governors

Attending Health Matters events

NHS discounts

I have not experienced any benefits

Other (please specify)

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* 3. We use a variety of methods to communicate with our members and members of the public. How would you rate the following communication methods in terms of keeping you up to date with membership-related issues?

	Excellent	Good	Fair	Poor	Don't know
Voices magazine	Voices magazine Excellent	Voices magazine Good	Voices magazine Fair	Voices magazine Poor	Voices magazine Don't know
E-newsletter (includes link to Voices magazine)	E-newsletter (includes link to Voices magazine) Excellent	E-newsletter (includes link to Voices magazine) Good	E-newsletter (includes link to Voices magazine) Fair	E-newsletter (includes link to Voices magazine) Poor	E-newsletter (includes link to Voices magazine) Don't know
Health Matters events	Health Matters events Excellent	Health Matters events Good	Health Matters events Fair	Health Matters events Poor	Health Matters events Don't know
UH Bristol website	UH Bristol website Excellent	UH Bristol website Good	UH Bristol website Fair	UH Bristol website Poor	UH Bristol website Don't know
UH Bristol Facebook page	UH Bristol Facebook page Excellent	UH Bristol Facebook page Good	UH Bristol Facebook page Fair	UH Bristol Facebook page Poor	UH Bristol Facebook page Don't know
UH Bristol Twitter feed	UH Bristol Twitter feed Excellent	UH Bristol Twitter feed Good	UH Bristol Twitter feed Fair	UH Bristol Twitter feed Poor	UH Bristol Twitter feed Don't know

Any further comments

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* 4. Would you like to have more, the same, or less contact from us through the following methods?

	More	Same	Less	Don't know
Voices magazine	Voices magazine More	Voices magazine Same	Voices magazine Less	Voices magazine Don't know
E-newsletter (includes Voices magazine)	E-newsletter (includes Voices magazine) More	E-newsletter (includes Voices magazine) Same	E-newsletter (includes Voices magazine) Less	E-newsletter (includes Voices magazine) Don't know
Health Matters events	Health Matters events More	Health Matters events Same	Health Matters events Less	Health Matters events Don't know
UH Bristol website	UH Bristol website More	UH Bristol website Same	UH Bristol website Less	UH Bristol website Don't know
UH Bristol Facebook page	UH Bristol Facebook page More	UH Bristol Facebook page Same	UH Bristol Facebook page Less	UH Bristol Facebook page Don't know
UH Bristol Twitter feed	UH Bristol Twitter feed More	UH Bristol Twitter feed Same	UH Bristol Twitter feed Less	UH Bristol Twitter feed Don't know

Any further comments

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* 5. If you have not been to one of our Health Matters event, what might encourage you to come to a future event. (Please tick all that apply)

Different dates

Different times of the day

Different topics

Different venue

None of the above

Other (please specify)

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* 6. Do you have any thoughts that you'd like to share about membership?

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* 7. Have you used (as a patient or visitor), any of our eight hospitals in the past 12 months? (Our hospitals include the Bristol Royal Infirmary, Bristol Heart Institute, Bristol Haematology and Oncology Centre, Bristol Royal Hospital for Children, Bristol Dental Hospital, Bristol Eye Hospital, South Bristol Community Hospital and St Michael's Hospital)

Yes

Not sure

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* 8. And finally, just two questions about membership constituencies. At UH Bristol, members are placed into one of three constituencies. Constituencies elect governors to represent them. How would you describe your knowledge of your elected governors?

I know the name of my governors and I know how to contact them

I know the name of my governors, but I do not know how to contact them

I know there are governors, but I do not know who they are

I did not know there were governors for my constituency

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* 9. Each constituency is broken down into a number of different sub-classes. Do you know which constituency you are in? (Please select one of the options below)

Patients and Carers constituency (three sub-classes: members who are local patients; members who are carers of patients 16 and over and members who are carers of patients under 16)

Public constituency (four sub-classes: members from Bristol; members from North Somerset; members from South Gloucestershire and members from the Rest of England and Wales)

Staff constituency (four sub-classes: members of staff at UH Bristol representing medical and dental staff; nursing and midwifery staff; non-clinical healthcare professionals and other clinical healthcare professionals)

Don't know

Any comments

Thank you for taking part in our survey. We will update Foundation Trust members on the results in one of our future e-newsletters. If you have any questions or issues you'd like to raise, you can contact any of your governors or the membership team via email: foundationtrust@uhbristol.nhs.uk or call 0117 34 23764. You can find out more about your governors at the following link: www.uhbristol.nhs.uk/governors