We believe in quality products and an excellent customer service. Please, help us make MCI Neuroscience even better for our customers. Your opinions and feedback on your recent purchase and your customer journey with us are important!

The survey will only take few minutes of your time. In exchange for completing our customer survey we will give you 10% off your next order as a way to say thanks!
 
The MCI Neuroscience Team

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* 1. How did you hear of / find MCI Neuroscience?

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* 2. In thinking about your most recent experience with MCI Neuroscience, how was the quality of customer service you received?

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* 3. If you needed to get in touch with the MCI Neuroscience team at any point, was our response professional, adequate / did we respond in a timely manner?

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* 4. Overall, how satisfied are you with the delivery and / or installation of your new equipment?

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* 5. How satisfied are you with the overall performance of your new equipment?

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* 6. How would you rate the following:

  Very Good Good Average Bad Not Applicable
MCI Neuroscience Products Price
MCI Neuroscience Product Range
MCI Neuroscience Quote Process
MCI Neuroscience Order Process
MCI Neuroscience team communication and updates throughout your customer journey

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* 7. Based on your recent experience ... (Please, tick applicable answer for both questions)

  Definitely Probably Maybe Definitely not (Please, tell us why in the comments)
would you consider buying from MCI Neuroscience in the future?
would you recommend MCI Neuroscience to your friends and colleagues?

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* 8. What could we at MCI Neuroscience do to improve the customer's experience with us? Would you like to leave any other feedback or comments which has not been covered by the above questions?

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* 9. Your feedback is important so we can improve what we do and ensure that all our customers are happy. We may at times publish some customer testimonials on our website. Please, let us know if you have any objections to your comments and feedback being published.

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* 10. Please, fill in your name and email address so we can send you the 10% discount voucher. Thank you for completing our survey.

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