Friends and Family Test [Kingfisher Surgery]

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* 1. How likely are you to recommend the service to friends or family?

Extremely Likely

Likely

Neither Likely nor Unlikely

Unlikely

Extremely Unlikely

Don't Know

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* 2. Why?

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* 3. Please select this button if you do not want your feedback comments to be published.

I do not want do not want my feedback comments to be published.

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* 4. How would you rate the following?

	Excellent	Very Good	Good	Average	Poor
Ability to get through to the Practice on the phone?	Ability to get through to the Practice on the phone? Excellent	Ability to get through to the Practice on the phone? Very Good	Ability to get through to the Practice on the phone? Good	Ability to get through to the Practice on the phone? Average	Ability to get through to the Practice on the phone? Poor
How quickly you got to see a doctor or nurse?	How quickly you got to see a doctor or nurse? Excellent	How quickly you got to see a doctor or nurse? Very Good	How quickly you got to see a doctor or nurse? Good	How quickly you got to see a doctor or nurse? Average	How quickly you got to see a doctor or nurse? Poor
The way you were treated by receptionists?	The way you were treated by receptionists? Excellent	The way you were treated by receptionists? Very Good	The way you were treated by receptionists? Good	The way you were treated by receptionists? Average	The way you were treated by receptionists? Poor
How well the doctor or nurse listened to what you had to say?	How well the doctor or nurse listened to what you had to say? Excellent	How well the doctor or nurse listened to what you had to say? Very Good	How well the doctor or nurse listened to what you had to say? Good	How well the doctor or nurse listened to what you had to say? Average	How well the doctor or nurse listened to what you had to say? Poor
How well the doctor or nurse explained your problems or treatment you need?	How well the doctor or nurse explained your problems or treatment you need? Excellent	How well the doctor or nurse explained your problems or treatment you need? Very Good	How well the doctor or nurse explained your problems or treatment you need? Good	How well the doctor or nurse explained your problems or treatment you need? Average	How well the doctor or nurse explained your problems or treatment you need? Poor

Other (please specify)