South Tyneside Outdoor Education Service- Thurston Outdoor Education Centre

Customer Feedback Form

We hope that you enjoyed your time with us at Thurston Outdoor Education Centre.

We would love to hear any thoughts, ideas and feedback that may help us improve what we do to make your next experience with us better. If you are happy with what we offer, please let us know that too.

Some questions may not apply to your visit depending upon which activities you have done so please leave blank if that applies.

Question Title

* 1. Let us know how you found...

	Excellent	Very Good	Good	Fair	Poor	N/A
Information pre booking	Information pre booking Excellent	Information pre booking Very Good	Information pre booking Good	Information pre booking Fair	Information pre booking Poor	Information pre booking N/A
Transport	Transport Excellent	Transport Very Good	Transport Good	Transport Fair	Transport Poor	Transport N/A
Facilities	Facilities Excellent	Facilities Very Good	Facilities Good	Facilities Fair	Facilities Poor	Facilities N/A
Accommodation	Accommodation Excellent	Accommodation Very Good	Accommodation Good	Accommodation Fair	Accommodation Poor	Accommodation N/A
Staff & Instruction	Staff & Instruction Excellent	Staff & Instruction Very Good	Staff & Instruction Good	Staff & Instruction Fair	Staff & Instruction Poor	Staff & Instruction N/A
Equipment provided	Equipment provided Excellent	Equipment provided Very Good	Equipment provided Good	Equipment provided Fair	Equipment provided Poor	Equipment provided N/A
Food provided	Food provided Excellent	Food provided Very Good	Food provided Good	Food provided Fair	Food provided Poor	Food provided N/A

Do you have any further comments relating to the above areas?

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* 2. Did you feel aims & learning objectives were met?

Yes

Comments

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* 3. Do you feel that all group members had an opportunity to participate equally?

Yes

Comments

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* 4. Were participants able to learn new skills?

Yes

Comments

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* 5. Was the learning/instruction pitched at the correct level?

Yes

Comments

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* 6. Did the activities suit the needs of your group to facilitate learning and development?

Yes

Comments

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* 7. Were teaching and learning aids/resources appropriate to the needs and ability of your group?

Yes

Comments

South Tyneside Outdoor Education Service- Thurston Outdoor Education Centre

Customer Feedback Form

Question Title

* 1. Let us know how you found...

Question Title

* 2. Did you feel aims & learning objectives were met?

Question Title

* 3. Do you feel that all group members had an opportunity to participate equally?

Question Title

* 4. Were participants able to learn new skills?

Question Title

* 5. Was the learning/instruction pitched at the correct level?

Question Title

* 6. Did the activities suit the needs of your group to facilitate learning and development?

Question Title

* 7. Were teaching and learning aids/resources appropriate to the needs and ability of your group?

Question Title

* 8. Do you have any other comments relating to your time with us?