Questions on possible crisis cafe/house

The Department of Health has recently announced a new £15m fund (Beyond Places of Safety) to help prevent people from having a mental health crisis. West Cheshire Mental Health Forum is seeking the views of residents of West Cheshire to support a funding application to Beyond Places of Safety scheme via West Cheshire Crisis Care Concordat. This will be to fund extra crisis services, in particular a crisis house or crisis cafe. We will be approaching the Department of Health in the next six weeks for new money, and as part of this we would like to consult residents on what form the new crisis services should take. We would therefore be grateful if you could complete this short online survey (there are 19 questions) via Survey Monkey, a trusted survey website. Here is more information on crisis cafes and crisis houses that have been funded elsewhere.

 

 

1) Crisis cafe, York

 A NEW centre for people experiencing a mental health crisis has opened in York.

Organisation Mental Health Matters is to run The Haven at 30 Clarence Street, which opened yesterday and will give people somewhere to go for help and support out-of-hours. “The support offered by The Haven can be as simple as having a cup of tea and a chat or addressing the isolation that many people with mental health difficulties experience.”

Anyone aged 16 or over will be able to access the service, which will initially be open 6pm-8pm, seven days a week, including Bank Holidays. By the end of January 2018 the service will be available every day until 11pm. No formal referral or appointment is required and people do not already have to be under the care of TEWV to go to The Haven for help. “The Haven will provide a welcoming, safe, supportive and non-clinical environment that promotes independence and opportunities for recovery.

 

2) Proposed crisis house, North Somerset

A half-a-million-pound ‘crisis house’ will be built somewhere in North Somerset thanks to funding from the Government.

Ministers hope centres like the one proposed for North Somerset will end the ‘scandal’ of people being locked in police cells because there are no health services available to them in times of crisis.

Avon and Wiltshire Mental Health Partnership (AWP) has received the money from the Department of Health for a ‘short stay’ centre to provide a ‘supportive environment’ for people in need.

Angela Kell, transformation and contract lead for mental health at North Somerset CCG, said: “We are delighted that we have been awarded the funding to develop a community-based crisis house in North Somerset.

“It is a positive step toward making sure we can properly support people experiencing mental health crisis, offering them a safe and supportive environment.”

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* 1. In which area do you live?

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* 2. Are you a carer, patient or neither?

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* 3. Have you or the person you care for used crisis services in the last three years?

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* 4. How satisfied are you with the crisis team? (Please feel free to leave additional comments in the box provided)

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* 5. How satisfied are you with the home treatment team? (Please feel free to leave additional comments in the box provided)

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* 6. How satisfied are you with the current mental health crisis services at Accident and Emergency (A&E) at your general hospital? (Please feel free to leave additional comments in the box provided)

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* 7. How valuable do you think further facilities for people in crisis would be? (Please feel free to leave additional comments in the box provided)

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* 8. What form would you like further crisis facilities to take? A crisis house provides beds for people in crisis without necessarily entailing admission to hospital, a crisis cafe provides a safe environment for people in crisis without providing beds, and a phone line provides telephone support similar to services such as the Samaritans.

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* 9. Where would you like physical crisis facilities such as a crisis house or a crisis cafe?

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* 10. Would you be happy for some of the staff of a crisis house or a crisis cafe to be volunteers during the day?

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* 11. Would you be happy for some of the staff of a crisis house or a crisis cafe to be volunteers at night?

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* 12. Would you be interested in volunteering to help staff a crisis house or a crisis cafe?

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* 13. Do you know of any premises which may be suitable for a crisis cafe? (If not, type "No" and press OK)

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* 14. Would you use a crisis cafe in the day if it were to be run as a charity?

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* 15. Would you say that a crisis house would save one or more admissions to a psychiatric unit per year for you or the person you care for?

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* 16. How far would you be able/willing to travel to get to a crisis house or a crisis cafe?

0 Distance (miles) 50
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i We adjusted the number you entered based on the slider’s scale.

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* 17. How would you or the person you care for travel to a crisis house or crisis cafe during a crisis?

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* 18. What qualities would you value most in a crisis cafe (please tick as many as you like):

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* 19. How important would it be for you to avoid a hospital admission in a crisis?

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